Facilities in general, value and location

There was an additional charge that wasn't clearly stated when booking the property. Also, I didn't appreciate that I had to finish my booking using a 3rd party website and had to provide all my details again when everything was booked through booking.com Apart from this everything else was great.

Fabulous stay - location was perfect 👌, communication with the host was clear and efficent and the apartment was secure. We had access to a large balcony which we enjoyed morning and night and loved that the studio was always light and airy due to the big sliding doors. Highly recommend to anyone visiting Palermo, we will definitely be back.

location kitchen stuff quality of bed and furniture

no cleaning and no new towels in 5 days

To collect the keys on arrival was super easy. I received the msg from the host and got all the information. Followed the steps and done. The only problem was the gave the wrong code of the front door and I did not have reception on my phone, plus was raining. It took a little while to get in the building.

Everything was super good. I would love even more if the apartment has washing machine.

The room was beautiful, clean and well decorated, I think it's perfect for a short stay (we spent 2 night there only). There's a reception in the building, which is very convenient to get your keys and reach out if needed. There's a daily basic cleaning service as well (hotel style) and you can ask for extra if needed (at a price) which I find very convenient. The location is great, right on Palermo district, very close to public transpiration and touristic areas, still without being in the middle of the big city chaos.

There were some small details missing which would bring the stay to five stars, like a shower holder for shampoo, soap, etc. The bathroom light was super dim as well, impossible to get your make-up done properly there. The price was quite over-average as well, so I expect the property to go the extra mile with commodities.

The room was super functional and conveniently furnished for a short stay. It felt bigger than it was and had everything one would need. Hiding appliances behind doors was a clever solution to making things feel less cluttered too. The building is very well-located, close to the subte and walking-distance from many of the best restaurants in Palermo. I felt safe in the neighborhood as well. Staff was super helpful and responsive over whatsapp. I had to change rooms during my stay and they coordinated transferring my bags from one room to the other in a seamless way.

There was no place to put toiletries inside the shower. A small detail, but it was annoying to leave the bar of soap outside and get everything wet trying to retrieve it.

The hosts were amazing. We had to ask help of them a couple times and they were so quick to respond and offer solutions. Made the stay that much better. The apt itself was very nice and the balcony was a bonus.

The apartment was a studio with stylish accents. there is also a large terrace in the property I stayed in. Spacious enough for 2 people and a secure building.

The check in process was not smooth and I was scrambling to get the info about checkin on the day of arrival a few hours prior. Would suggest to the host to send details 24 hours prior - not before and not after. There is no microwave, salt pepper or olive oil so don’t expect to be cooking or heating up small meals without buying every little thing. At least a bottle of water upon arrival would be nice for the price of the place.

Location, accessibility, light

The shower head! They need to replace it.

a very nice place. very good bed was very comfterble. the front desk is at flor 8 but the entrence is with a code and the rooms door is big and fill safe to stay. a very nice balconey to spend your time. very nice place

the price was to high for what you get