Was in a great location, one block away from Garbaldi which is a pedestrian street with restaurants and shops. A 15-20 walk to Independence Plaza which had the higher end restaurant surrounding the park. There are two elevators on property and free wifi, but it's not stong. The hotel is connected to the Sheraton which has a casino and lounge, and the Hilton since they have same owners. Room was clean and plenty of space to store large suitcases and has an ample closet. Breakfast service was very good with robust options for a variety of dietary needs - scrambled eggs, various pastries, juices, yogurts, fruit salad, and musli. Gustavo and Franco from Mi Viaje a Mendoza were the highlight of the hotel. We communicated through whatsapp and they booked our ground transportation from/to the Mendoza airport (were able to pay via credit card). They also recommended and booked a dinner for us at Brutal where we had a delicious 5 course meal. They also helped us adjust a reservation we made online at Soberana by giving them a call. Gustavo also helped us translate an issue with the front desk staff who didn't speak english.

We arrived around 9 pm and after entering the room, we saw we had 1 king bed instead of 2 twin beds as booked. Most of the front desk staff didn't speak english so we had to wait for assistance. After a long day of traveling from El Calafate, we didn't appreciate having to wait to get the room re-set. The shower is very difficult to get in and out of since it is high and water leaks through glass door. I slipped while getting into tub and had a huge bruise for the rest of the trip. The TV is smart, but the settings are locked so you can't use YouTube or any other apps. Beds are so worn that they sag in the middle.

The hotel is located right next to the Sheraton and we were allowed to use the fitness area and spa area there as well as the one in our hotel which was great. The breakfast was very good. Hotel location is also good.

During our stay on Saturday there was a party on the rooftop of our hotel which was extremely loud and went until very late at night. We could hear absolutely everything and it was impossible to sleep

Only stayed here one night whilst en-route to somewhere else, but we ended up kind of regretting that. It's a big but excellent hotel located extremely centrally. Breakfast was absolutely fantastic, as was the room and staff. Huge fancy lobby was fun. Price was great too. I still think it's better to stay outside of Mendoza, but if you need or just want to, this is a great option. Especially if you are being picked up for day tours.

Nothing really, I'd love to stay here again.

Room was clean and comfortable. Staff was friendly and helpful and went beyond my expectations. Great location. Breakfast was outstanding. Bed was very comfortable. And lastly, the staff was amazing. I know that is redundant, but they were awesome!

The view out the window of the room was terrible. It looked out into a concrete shaft with pigeon poop everywhere. It would be better to have opaque windows that just allow in light. It just looked awful, so we kept the blinds closed which made the room dark. That is my only complaint. I will stay there again just because everything else was perfect

The location was great - so close to the Centre of the city. Great size rooms (although no views), very comfy beds & plenty of hot water in en-suite which had nice toiletries. Breakfast range of food was great - vast range and plenty of it. We used the Hotels taxi service for airport transfers - a little more expensive but on time & very comfortable.

All the digital information about the Hotel was in Spanish only - would have been helpful if the website could have a language option. We had a grumpy Reception staff checking us in - but he was exception as other staff friendly & gave good restaurant recommendations for us. The swimming pool was very small and uninviting as it wasn’t clean. It was unclear whether we could have used the adjacent Sheridan facilities.

Breakfast was outstanding. Staff was exceptional and went well beyond my expectations. Location was great. Room was very clean and comfortable. Furnishings were nice. Bed was comfortable.

The window in the room looked out into a concrete shaft full of pigeon poop. That was disgusing, so we just keep the window blinds closed. That was the only thing that was a negative. There was no smell as the windows were closed and sealed.

The hotel is very centrally located with shops etc close by. The staff were charming and extremely helpful. The foyer is a delight and we loved having a drink in the foyer bar watching the comings and goings. There was everything possible at the breakfast buffet and the restaurant food was extremely good.

We were in the older part of the hotel so the room we had was quite small and needed an update, but it didn't really detract from the charm of this hotel.

The hotel is a small boutique hotel located next to 2 newer, chain operated hotels (Sheraton and Hilton)So you could enjoy a good night sleep paying a reasonable rate and still take advantage of the facilities of the other 2 partner hotels. Breakfast was awesome.

The lobby area and hallways need some updating

It is a wine hotel, and I didn’t pay for a drop whilst in the hotel, 3 glasses of complimentary Malbec were had. Friendly staff, opulent decor. The hotel is attached to both the Sheraton and the Hilton so there is a sharing of facilities. Had a leak in first room given so they upgraded me straight away - great customer service.

Couldn’t switch lights out in sitting area and had to shut the door on that area instead.

The hotel is note new, but very well maintained and impeccably clean. The location is excellent and the staff is very nice.

The rooms are spacious and comfortable, but the air conditioning is a little noisy and the bathroom with shower over the bathtub is neither practical nor comfortable.