The hotel is located really cool, a few steps from the center, yet on a quiet street with an awesome view of the lake. The price is quite good compared to other hotels in the area. The bed is very comfortable and two different pillows are a nice option. The staff went above and beyond to help. There is no private parking included in the room price, but we used the street parking which was free from 8 pm to 8 am.

The rooms can be too hot and you have to sleep with air conditioner on. The shower is really small and you cannot turn around comfortably.

Excellent location and proximity to city center. Great restaurant at the hotel. It is not room service though, you have to order ahead of time and go downstairs to get it.

We asked for rooms next to each other or at least close to one another, but they had us spilt on different floors. We originally had a king room w/o A/C when we booked a room with A/C. Front desk was not very accommodating and we had to escalate to managers to have problem resolved by moving us to a room that DID have A/C, that took 2 days...

Very friendly reception staff, we particularly appreciated the early check in, given that a room was ready. Excellent location, walking distance from everything in town, good selection for breakfast although the breakfast area does get a little crowded. They booked airport transfers for us at reasonable rates.

The room air con didn’t work, only in heating mode. We think this was because the central air con system hadn’t yet been changed over to summer mode. They did provide an electric fan but the room did get stuffy on warmer days.

Excellent location and proximity to city center. Great restaurant at the hotel. It is not room service though, you have to order ahead of time and go downstairs to get it.

We asked for rooms next to each other or at least close to one another, but they had us spilt on different floors. We originally had a king room w/o A/C when we booked a room with A/C. Front desk was not very accommodating and we had to escalate to managers to have problem resolved by moving us to a room that DID have A/C, that took 2 days...

This is an excellent hotel. The staff are very friendly and helpful. The hotel is very new (only a few years old) and is very close to the center of town. Great view of the town and lake. Breakfast was pretty standard fare, not bad but not great, staff were freindly and Hotel value for money. I highly recommend staying here.

The only thing that could improve: water pressure in the shower and pillows. And check possibility early check with some flights that come early

Great location, comfortable beds. We arrived quite early in the morning and the hotel accommodated an early check in for our tired family. Breakfast was excellent (we are vegetarian and had plenty of options to choose from). There was a heated drying rack in the room, which helped a lot with laundry after swimming etc. great value for money. front desk staff was very helpful with tour suggestions

This is minor, but we didn’t have enough towels for the four of us. there were only two sets and despite asking for more, we didn’t receive it.

One of the most efficient room service managers, Lauta, was exceptional. Spent a lot of time explaining a lot of things around the hotel and things to do in Bariloche. Room was very nice with a great view. Breakfast was nice and had a good variety.

everything was expected and cannot put a fingure on anything which I can say did not like.

The location was excellent and the room was decently clean. It had a good a/c, and the view was great (facing the lake).

I asked for a wake-up call and didn't get it. The desk person seemed kind of confused, because I had to repeat the time, my room number and the fact that I needed a taxi the following morning.

Comfortable room with a great view to the lake, and very nice breakfast as well. Great location in the city, including parking (paid separately)

The staff at the reception - not all of them, to be fair - needs training to deal with foreigner tourists.

Great location, close to frequently used bus stops, shops and restaurants. Staff were friendly and welcoming. Walkable to most things in town. Enjoyed my short stay.