The staff were flawless. I cannot praise them enough. I had a huge day of travel plus my sisters wedding the night before so I was a little cranky. I checked my emails in the morning before they sent the one telling me where to check in which didn’t help my mood, but once dealing with the friendly staff I was less cranky. They let me take a meal from the restaurant back to my room even provided a steak knife knowing there wouldn’t be one in the room. The next day I’m driving to check out when I realise I have a flat tire, my first one since starting to drive 10 years ago. I have never had to change a flat tire, I know the theory but I’m also driving 450km that day and don’t want to stuff it up. I called a RACV but they couldn’t help. I went to reception nearly in tears and the lovely lady starts calling next thing I know 2 workers come out and change the tire without hassle or judgment. For breakfast you generally expect a pitiful buffet but it was a full meal like a you would get at a cafe. It was delicious and I definitely needed pancakes after my morning. I cannot praise the staff highly enough.

An earlier email for when to check in

Big room at back of property. Shower/ bathroom spacious but no cupboards / drawers. Quiet, serviced daily. Includes cutlery + plates etc for 4. Comfy King size bed.

Nightly rate includes breakfast - CANNOT book a room without breakfast included. We prefer Continental beakfast. This was available but poor quality ie cornflakes, small container fresh fruit + preserved fruit. White bread or "fruit toast" = poor quality sultana bread. Juice was good.

Well appointed, clean and quiet. Saw a kangaroo and rabbit hopping around in the morning with kookaburras laughing, very peaceful and relaxing. Foxtel and breakfast included was great.

Balcony chairs look beautiful but too low and hard, need cushions, so we took pillows out. Aircon struggled to compete with afternoon sun even with heavy curtains closed.

Easy to get to via map check in was smooth Villa was very roomy plenty of space for storing luggage, ensuite and shower was large with plenty of room The room was serviced every day very clean 100 % and the courtesy bus easily accessible all the staff were very pleasant we had a magnificent stay thank you ☺️

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Bed was great, heating worked well and tv with full foxtel was appreciated. Shuttle to sporties and the feeds there were top notch

Check in process not near the rooms, no maps of the rooms, smoking area undercover near room entries and come on even a basic mini bar isn't hard to manage.

The beakfast was exceptional, however having to relocate to Sporties was a bit of an negative

When booking the room, it would have been great if we had known (had the option) to pick a room with a view... even if it was offered at an additional charge

The room was really nice. Loved the bathroom and the bed was comfortable! Reception staff were lovely and loved that breakfast was included that was a nice suprise ☺️

There was a few cockroaches in my room

Breakfast that was included and it was delicious Customer service was amazing

The room was facing a power pole The reception was on the otherside making the area little scary and no life besides people living in the villa

Location and a great breakfast.

Quite noisy. We had a room that could be opened to the next room. Not very sound proof. Other guests sat on seat that was right near our door and were very loud.

Friendly people, clean and spacious room, quiet, easy access to parking and courtesy bus to sporties was an added bonus that made things more enjoyable.