Plenty of parking available. We were greeted by exceptionally welcoming staff, when shown to our room we were really surprised by the size. It was huge! Although it is shared bathroom, there is a sink in the room which was a great addition. The room and bathroom were spotless. The bathroom had a toilet, shower and separate bath, again a really big space. Additionally towels were readily available too, as well as a selection of toiletries. We were a little concerned about noise with the bar downstairs, but we heard nothing! We actually ate in the bistro food was good, staff continued to be extremely friendly and welcoming. There is a separate entrance to the car park that guests have the key too which was really handy! Tea and coffee available in the room too! Can't recommend this place more.

Proximity to good cafes in the morning for coffee and to the pier. And off road parking.

Very noisy with hoons screaming past in the road. Renovating would have been better with double glazing on the windows. And separate ladies toilets that were not part of the bathroom that someone could occupy and lock whilst they are showering. Price for a tiny room without it's own bathroom. Bedside light very dull. Needs a better globe for reading. Check in was brisk and not very welcoming or friendly. Not even a smile. No help with my luggage.

Great service. Lively venue. Beautiful food and drink. Even the shared bathrooms are lovely 👍

I was warned that there would be live music until 11pm. This was true and the music was great. No complaints about that. I'd just like to suggest soundproofing the rooms. I also don't like the ceiling fan. Needs a seizure warning on the dial...

Great location, close to restaurants, jetty and beach. Staff were very friendly and helpful. Room was clean and very comfortable.

It was a bit noisy in the room as it was busy in the pub with live music playing etc.. It was Saturday night though and probably doesn’t happen all the time. Rooms have fans but no a/c. They would be very hot in summer.

The staff were very friendly and polite and my room was very clean and regularly serviced. I was near the shared bathroom and seldom met other guests there. The bathroom was kept clean, neat and tidy. Although the hotel had its own restaurant, it is also situated amongst several good restaurants and a convenience store that opens late and the Yacht Club is a short walk away. My room was fairly well insulated from the bars and games room as I seldom heard anything from there after I closed my door. I highly recommend The Pier for a stop over in Coffs Harbour.

Location was easy and parking around the back was good! The room was clean and nice, I really liked the decor and high ceilings.

We wanted to go downstairs and have dinner as we had looked on their website at the dinner menu but upon looking at their menu downstairs it was only half of the menu on offer. We decided to go elsewhere for dinner but it was disappointing to see so little options when their website had so many!

Friendly obliging staff. Looked after our bags till we had to catch our train booking later that evening after check out of our room and we explored the local area. After my young son and I purchased a great bistro meal and drinks we were able to kill time in the bistro / lounge area till they closed...... our train came 40 minutes later. Thankyou again 100% recommended :-)

Personally I like fresh milk in the room as opposed to long life ..... but that's just me. Everything was great though :-)

Amazing location, with a short walk to the beach and restaurants at the doorstep. The Hotel's food was very good too. There is also a small shopping centre with a supermarket and pharmacy just over the road. It was quiet for a Hotel in a busy location

Located very close to the train station. I arrived pretty late on NYE and had to leave very early the next morning so I didn’t get a chance to spend much time there, but it was a lovely place, clean, nice staff and I am glad I stayed and would definitely stay again.

It’s located pretty far from the Greyhound bus station. I decided to walk it and it took around 30mins, but you should really use a taxi.

Staff were very friendly and accommodating. Room had all things that we needed and it was comfortable. The location was great seeing we got in late on th etrain and we could just walk to the hotel.

The room was hard to black out at night. The blinds probably need some attention.