2 level apartment with downstairs lounge and kitchen. Gave us space from the kids which we didn’t get at other properties. My son liked the tv’s in the bedrooms. Most of all we liked that it wasn’t the Lilac city motor inn which we had the misfortune to stay at the beginning pf our trip.

The Fridge had a broken shelf which was inconvenient. Drinking glasses had fingerprints on the rims and the fridge hadn’t been cleaned thoroughly. The glass doors in the bathroom bang loudly if allowed to close by themselves, feel like they are going to shatter some day soon.

Goulburn is strategically placed for breaking up the journey on the Hume Highway. The Hotel had an onsite restaurant, which made it great for having a quick dinner without having to go out and find a decent restaurant or take-away. A very short distance up the road is a new Service Station, Arko Energy selling fuel 20 to 30 cents per litre under the Hume Highway value.

Waste water pipes appear to run behind hidden panels in the room. In the middle of the night, you hear the water running through these pipes clearly. Noise insulation lagging of these pipes should be investigated.

The room was spacious, the spa awesome, the separate shower and loo were well-maintained. This is a perfect destination for a romantic weekend getaway. The room had all that one would need for an overnight or longer stay: TV, aircon, WiFi, safe, fridge, microwave, kettle, toaster, one free water bottle each. The bar and restaurant looked great, but we slept in and breakfast was closed before our checkout, so we had to go elsewhere.

All was good; small thing, really, is that the room only had a small window in the front, so staying for a few days may make one feel "closed in" if one stayed in the room all the time (which most people don't, anyway).

Service was great, I accidentally broke the bathroom sink when I put a block of ice in there to defrost as I washed up before departure. I got really upset and the staff were so good about it. The first thing they said to me was" It's ok the first thing we need to do is get you into a new room" . The maintenance man was unaware I was checking out , I thought It was just so good of them to worry about me first. That is the customer service that the majority of places don't give you..

everything was great except I wasn't informed that the bedrooms were on the second floor of the unit and that there was no bathroom/toilet on the same level. During checkin I had mentioned to reception that I was travelling with my mother and they asked if she was OK with stairs, I said a flight is OK. I think they needed to inform me that there were several flights to the bedrooms and that the toilet was on the bottom floor. Knowing this I would've changed the room choice. Otherwise our stay was quite good, staff were extremely lovely and breakfast at the cafe was great.

No toilet on the bedroom level of the 2 bedroom units. This would have been good to know as I was travelling with my elderly mother.

This is the absolute best motel we've stayed in at Goulburn! From the manager in reception, who gave us an enclosed courtyard room, as we were travelling with a hyper 16 month old, so he could explore and we could relax, to the spacious clean rooms, with the most comfortable beds, coffee, tea and biscuits complimentary, huge bathroom and shower, it's a fantastic place. Will definitely stay again when visiting Goulburn again! Highly recommend 👌 👍

Our stay wasn't long enough.

Clean, comfortable beds and convenient. The staff were lovely and family friendly.

The restaurant - the dinner menu. We had the braised meat and the pizza. The pizza tasted funny with the herbs. The braised meat was slices of over cooked roasted meat in a soup of over powering gravy with a floating roughy mashed potato. The kids fish and chips was standard. I don’t mean to be mean, I’m just being honest for improvement because I wish to return and give it a go again! The breakfast menu was really nice and coffee was great in the morning.

The facility was in a good location, it was clean and tidy and the safe were amazing. They show genuine care for their guests, and ensure if there is an issue, they attend to it without fuss and show the guests that they and or the issue at hand is important.

They just need to ensure that the external door have a weather strip on the bottom as there was a gap at the bottom of the door and the wind swirling around and the noise was so loud. We just rolled up a towel for 2 reasons and they were; to stop the cold air coming in under the door and to stop the wind tunnel noise outside.

Was a great stay for our young family. Highly recommend this for your next stay on the way thru Goulburn!!! The receptionist was so good to call us in the evening leading up to our stay, given we were delayed and she was so helpful to ensure we had a pleasant arrival. Also in the morning we went to Trappers Bakery for a nice breakfast which we'd highly recommend.

The bathroom fan was not strong enough to take away bad odours we found and could provide these suggestions to the hotel to improve on.

Good location, our room was toward the back so away from the Main Rd. Plenty of parking available, restaurant had really nice food with prompt service and lovely wait staff. Our room was very comfortable, the full kitchen made mornings nice and easy as we didn’t need to go and look for breakfast and the bath was very welcomed after two full days of playing soccer.

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