Everything about the property is lovely except we were disappointed as returning customers (for the fifth time!) that our room overlooked a fence I realise we got an excellent rate but the property wasn't full to capacity so a better outlook for returning customers would have been appreciated.

just position of our room. Everything else beautiful.

Loved the spaced-out nature of the property overlooking the marina and gardens - very relaxing

Purely a suggestion for management: no matter where I sat by either pool, people continuously listened to their phone (conversations, FaceTime or videos) on speaker phone. Incredibly frustrating when you have a few precious days away to have to put up with other people’s inconsiderate ways. Would suggest signage put up around lounge and pool area prohibiting use of phone calls and speaker based activities (ie music, videos, FaceTime) for the consideration of others around them. I couldn’t relax at all and people just seem oblivious!

We love the Anchorage. It’s a very relaxing and luxurious venue. Even at peak times the resort doesn’t feel crowded. The staff are very friendly and helpful. The rooms are clean and beautiful. Loved the special little extras like the champagne welcome drink on arrival and the barrister coffee at breakfast. The breakfast is amazing - one of the best I have ever experienced. My only very small criticism is that when using the bath you can’t easily access the body wash and shampoo / conditioner as these products are attached to the wall of the shower. When I previously stayed at the Anchorage the rooms had individual Molten Brown products which I loved. I do however understand that it’s a sustainability necessity to reduce waste and hence the individual products are no longer supplied.

Loved everything.

Loved the location and that it was beside a working marina. Hotel is beautifully decorated with a perfect seaside air to it.

Thought the restaurant could do a bit more towards staff training. Prices are high so you expect top service. Also the addition of white table clothes to differentiate between a high class dinner and casual breakfast and lunch would add a nice touch. Staff need to be taught they are not serving at a local cafe. Ie don’t reach across one person to serve another.! I am being picky but the hotel needs the dinner restaurant to match the rest which is otherwise top quality. There are plenty of alternative eating places in the area. So they should position themselves above the rest. Food was absolutely delicious.

Perfectly sited on the river. Our room was large, the view beautiful. Loved our balcony. Bed and pillows comfortable. Breakfast fresh and delicious. Dinner was scrumptious. Both swimming pools enjoyable and everything spotlessly clean and fresh

Walls a little thin and our neighbour’s activities quite loud. However, it is a hotel not an apartment block. The only complaint is that they have removed the perfect little gym and so I couldn’t keep up my exercise regime. I’m sure they could find a room somewhere else. Ho hum

Picturesque hotel, location was amazing, buffet breakfast was superb - best buffet breakfast I have had, champagne and freshly mashed avocado was definitely my favourite. Staff were helpful and friendly, restaurants had good selection of menu items and happy hour in Moby’s bar was great.

Rooms could be a little bit noisy, especially early morning when people were going out, could hear every door slam. No lights in room, only lamps, which had to be turned on at the lamp switch so when coming home to a dark room, had to fumble around to find a light

The hotel is situated in a beautiful location, right on the water with a small marina out front. The hotel and rooms are stylishly decorated and it feels very luxurious. The staff were very helpful and accommodating. The facilities including the spa, restaurant, gym and pool were top notch. A good breakfast included. The sunsets and sunrises from the marina and nearby beach were spectacular. I had an excellent pregnancy massage at the spa.

There wasn’t really anything I disliked about the property. If I could think of one thing it would probably be that our room was a little dark and without a proper view because it was behind the pool cabana. But this really wasn’t an issue for us. If you are wanting a view it’s probably best to indicate this when booking. The pool was very cold as it was winter- maybe it could be heated a little more during the winter months?

We loved the buffet breakfast. Great variety. Seperate Gluten free section for allergies, juicer to make your own juice. We ate dinner in the restaurant one night and it was fantastic. Food was first class. The location of this property was great.

Housekeeping banging on the door at 9 am to clean the room. The housekeepers make heaps of noise so no chance of a sleep in even if you put up the do not disturb sign. You can hear toilets flushing and doors closing from nearby rooms. Soundproofing not great.

Overall stay was great, room was clean, breakfast was superb and dinner was amazing as well. Staff were so warm and welcoming. Great service by everyone and 10/10 highly recommend. The whole place was peaceful, classy and worth every penny!

The Aircon in our room was struggling, got a bit uncomfortable through the night. Also bed/pillow could be better. In my opinion bed could be a bit firmer. Also the only thing that i didnt like was housekeeping was a bit loud in the morning, laughing and talking in their different language.. Be mindful cause some (like myself) can understand what they whining about. I didnt like that at all. AND friendly approach would be lovely. Other than that it was great stay.

The view was lovely, the staff were friendly. Breakfast staff and breakfast buffet were amazing. Pool was fantastic.

A really weird thing to comment on - but our toilet seemed to be an after-thought. It was behind the door, next to a wall and there was literally no leg room to use it! I don’t understand how a grown man could use it or anyone above the age of 10, without sitting ‘side-saddle’. And once you use it, you stub your toe on the door stop! My sister’s room had a more functional layout, but ours was just bizarre/ cramped. They needed it next to the shower or minimise the size of the extra long vanity. Just common sense. Restaurant at night was too slow. We nearly got up and left several times. Food at dinner very disappointing - overcooked and not that fresh. For the money, I would not recommend. But very much recommend breakfast. Rooms quaint but dated, and certainly not sound proof.