Close to wedding location we were attending, exceptionally clean and neat, both property and our cabin.

Uncomfortable bed. Staff none too helpful. Balance owing (50%) taken from my account without my knowledge or permission before I arrived to check in. Excuse given was not acceptable and basically told when I phoned on Monday to follow up that ‘yes, that was our error.’ Well, seriously, I knew that which was why I complained. None too sorry for their illegal use of my card either. Spoiled my stay really.

The backyard with the soccer field, basketball court, bike track, gym equipment, the jumping pillow, chess, picnic tables. Was not expecting this amazing escape from the caravan park. The pool was so clean and the slide makes it so fun for the kids. The staff were great to work with when we were booking in for go karts or wanting to hire the pool table. So patient and always ready to help where they can.

Just the linen situation. Didn’t know we needed to bring our own linen - after we booked in we were notified of this, and we were moving from another holiday home so the kids had no sheets or blankets on their bunks. We were offered to rent sheets for $25per bed per night which would have resulted in an extra $300 for 3 nights when we already paid over $1000. But our beds were comfy otherwise.

We arrived late and was told before there would be a late arrival pack left. This was easy to find and check in. When we arrived to the cabin, it was clean and warm as the heat pump had been put on (we arrived on a cold night). It was my birthday and I mentioned this as I was booking, when I walked in I found a box of chocolates and a birthday note which was a really nice touch! :D

Nothing. It was a perfect night away.

Great staff. Easy to get around the park. Cabin was mostly great.

It was very hot in the bedrooms. There was an aircon in the main area of the cabin but it didn’t really do much to cool down the two bedrooms, especially the main bedroom. It really needs ceiling fans or something. Not anything major, but the front wooden door and the bunk beds squeaked so bad that they kept waking us all up.

Location was excellent the staff were extremely helpful both when we arrived and the next morning. The unit was clean, well equiped and had good parking. The park was quiet but well situated. We would definitely stay there again when eve the need may arise, Thankyou for such a pleasant stay.

I can’t fault the care or service. Perhaps the lighting to advertise where you are could be clearer.

Awesome location, a lot of investment in resort facilities- heaps to do for kids. Parkland was amazing. Lots to do in the area - beach, parks, jetty etc

Nothing we didn't like. Facilities matched price paid

I purchased this getaway for my husband for Father’s Day as he has been working so hard for us. We absolutely loved our stay. It was such a great central location. Everyone was really friendly, our accommodations fit our family of 6 comfortably. We came home so well rested and are looking at booking another stay for the next holidays.

Absolutely loved the 2 bedroom deluxe cabin. It was very clean and updated. The staff were very friendly and the check-in and check-out process was very simple.

The facilities for the kids were a little dated and the double cart was broken so we couldn't hire it. Apart from that, I couldn't fault the place.

Very good maintained holiday park, nice and quiet in off-peak wintertime, love the tennis count and table tennis room, wonderful for a family stay, feel safe to play and walk around after early dark in the winter.

Wi-Fi was very weak, and my Optus and Vodafone mobiles' reception signal was very weak too.

property was amazing and especially what we needed for our two crazy boys who are aged 3 & 5yrs old.

We were informed by a staff member that we were aloud to stay on the premises after checking out to use the pools for the kids, when we were swimming with our children we were told we won’t aloud and if we did we had to sign in but she never heard of it before. I had the msg on my from via booking app from the staff member. The reason we couldn’t be in the pool was we were stopping others from using the pools, mind you we were the only ones at the pool and playground.