The location was good, the provision of the Shuttle Bus service back to the airport was very good.

I ate dinner at the Mantra Hotel's Restaurant lastt night (Sunday 7th July). I ordered my main meal, dessert and wine simultaneously. After having finished my main meal for some 30 minutes, I asked the waitress who took my order for my dessert (Chocolate Lava cake). I was told it would be quite some time as it had to be made from scratch. I then cancelled the dessert order as it hadn't been commenced and I could not spend any more time in the restaurant. When I checked out this morning I was still charged for the dessert, Not Happy Jan! I had no way to prove my case and the reception attendant didn't offer to investigate the matter.

great clean room, modern facilities

getting to the place from the airport for people who have not been there before is extremely confusing and difficult, we arrived at night and could not work out easily how to walk there or at least get to the coach that takes you to the hotel, we chose this hotel because we wanted to be close to the airport and it took us an hour and a half to get to our room, we arrived late and there was no information available at the airport, we rang the hotel but found the service not very helpful and confusing as to where we had to go and wait for a shuttle bus. in the morning we noticed that it was very close by and we could have walked there, , need better signages for where the bus stops are or maps for walking getting to the hotel

The hotel is a very short walk from the domestic airport terminal (T2). If you are arriving at the international terminal, you can get the transfer bus and walk from domestic arrivals. The footpath is good all the way to the hotel and pretty well lighted all the way. The cost of this hotel was good. A fair bit less than others around the airport precinct. The facilities though were fantastic. Rooms were modern and very clean. Buffet breakfast and dine in available, but McDonalds and KFC are a 2min walk away if you prefer take out. Buffet breakfast was top notch. This is probably the pick of the airport hotels, simply because the rooms are amazing for the price, and getting fed is easy. The walk to the airport is 7min, so you save on the train fee as well. The staff were friendly, helpful and professional. I recommend this hotel and will stay there on my next visit.

Property was great.

Comfy bed, nice shower. Husband had a Nice steak dinner at restaurant, chef cooked it perfectly medium rare, he said. Reasonable walking distance to domestic Airport. Quicker to walk than bus or taxi. Saved us money too.

Not really enough space to put our cases in our room, Dinner was ok...my husband had a great Steak dinner, but not great GF selections for me, so I didn't eat dinner, & breakfast was not brilliant either. Coffee was HORRIBLE 😝 Expensive food & drinks too. Also was a bit of a hike to shops etc.😜 TOO hard to get TV to work to watch any decent shows like Netflix etc.

Location, cleanliness, price

Disappointed with restaurant. Had main which was good but when we ordered dessert just on 9.30pm (after waiting some time to get wait staff attention), they took our order but then came back to say that the kitchen was closed since 9.15 and they couldn’t serve dessert. Seemed ridiculous that they couldn’t cut a slice of cheesecake without the chef! They should have told us when we were seated that the kitchen would be closing.

The front-of-desk staff were very friendly and helpful. Our studio room was compact, clean, and well-designed for our 3-day stay. Although the room faced the airport only a short distance away, the sound insulation was very good and didn't overly intrude. [Of course, Sydney Airport's nightly curfew also contributes to a good night's sleep! Beat that, Tullamarine!]

The parking lottery! The Mantra not being able to guarantee a paid parking spot will be a big turn-off for me unless we fly to Sydney. We drive 450km to reach the Mantra and not being guaranteed a parking space on arrival (unless we arrive before mid-afternoon) is disappointing. The same uncertainty exists if I use our car for travel from/to the Mantra during our stay. The Mantra's location isn't great for accessing public transport but we enjoyed the walk to rail stations and bus-stops.

Location to the airport as early flight next day

Excited about our holiday we were seated in the motel restaurant ordered drinks and some garlic bread to start. We wanted to take our time on our meal and have a couple of drinks we were told by our waitress this was perfectly fine. However a male waiter came to us and asked how long before we order our meal as he has tables to fill. Looking around there were many empty tables it was a Tuesday night this make waiter was so rude and abrupt. Our waitress was so apologetic and assured us we were her tables and we were fine but this male waiters rudeness had already put us off. It’s a shame he didn’t just mind his own business

My wife and I have stayed here several times. We like the well designed comfortable compact room with spacious bathroom (which has a shower and toilet). We have always found the room and its bathroom to be clean. We like the restaurant, it has a good menu and it is a pleasure to eat there, plus they do room service if required. We have always liked the staff, who are very helpful. The shuttle bus to the airport works well, plus we have walked to the domestic terminal and to the domestic train station.

Nothing comes to mind.

Room was small but had everything we needed. Very clean and nicely furnished with a very comfortable bed. We really enjoyed the good food and drinks downstairs at the bar and restaurant. Easy to check in and out. Helpful staff. Very good value. Very happy with our stay. There was even a cushioned bench and picture window at the lifts to watch the planes come and go. We walked from the domestic terminal and followed the signs to the hotel. When you step out of the domestic terminal doors turn right and keep walking. The signs are on posts and painted in blue on the pathway. The walk takes about 10mins.

It's a relatively new hotel so every thing is fresh. The bed was comfortable and the room size was quite sufficient for an overnight stay. The restaurant is conveniently located on the ground floor. It's quite popular going by the number at dinner.

I would have preferred the bus to the airport to leave earlier than 5am. 4.45am would have been great. We chose to walk and it was a bit circuitous with construction work blocking the normal pathway to Terminal 3, causing us to retrace our steps.