Liked the privacy and spaciousness of the room. Rooms were clean and air conditioned

There was inadequate communication about how to check in and that we needed to go to the Sebel Hotel first to receive our key. We arrived before 4pm when the Lobby was supposed to close and no one was there. Luckily we are tech savvy and have local SIM cards making it easy for us to sort out quickly

Location. Facilities. Apartment space.

The checkin process on a public holiday was stressful as the booking.com email did not pass on info of where to find reception to get keys and all phone numbers went to out of office due to public holiday.

The apartment had almost everything you need. Comfortable beds. Full kitchen. Laundry. Parking. Swimming pool. Decent sized living room. We knew about the whole confusion about the check in process from reading reviews so knew what to do. A really easy fix would be to just tell people what to do in a pre departure email. We were given a portable WiFi router at reception. We were told it was wired and you could only plug one device in but in fact it was wireless and up to 30 devices can connect to it and it worked ok. Just make sure you ask for one when you check in!

There were a few things that would be great additions. Oven gloves, an extra tea towel, an extra baking tray. The freezer didn’t shut properly so need looking at. It’s a short walk or drive to the restaurants of Palm cove which was fine for us. If you’re doing a supermarket shop the Coles at Clifton Beach is the best for value.

Lovely pool and spacious apartments.

Check in staff at the Sebel had a manner that was quite short, almost rude when I arrived before check in time (despite being contacted by the property earlier in the week asking what time I would be arriving). The staff member that greeted me when I returned to pick up the key later on was lovely. If apartments are only serviced once a week then laundry detergent, toilet paper and dishwasher powder needs to be stocked for enough for a week.

We liked the spacious rooms at the resort. The beds were comfortable & had 2 tvs and good kitchen facilities. There was 2 pools but not heated. It had a nice big balcony overlooking the trees and felt very tranquil.

No wifi. Reception wasn’t at the resort. Luckily I checked the reviews and knew to pick up keys at Sebel around the corner about 2 mins away by car. It wasn’t on the beach. Had to walk about 15 mins to beach and no corner shop close by.

The pool was great. The apartment was modern and clean. Sit out on the balcony, very spacious. Kitchen bench and dining table were a great size. Laundry in room.

Not enough space for 6 people with having to use the fold out couch. With only one bathroom with the toilet in it made it hard. Had to buy cutlery, baking trays, a chopping board, which we left behind.

Proximity to the beach and esplanade. Ground level room with easy pool access. Light and airy rooms with good air con, nice decor, fully equipped kitchen and washing machine/dryer.

Lounge air con just needed to be turned off at night as the anti-condensation pump was right above the main bedroom and made noises through the night! Once we figured it out it was fine though:)

Great apartment, in stunning location. Lovely walk to promenade and beach with great restaurants.

Disappointed that property did not have Wifi which was difficult with 3 teenagers. This should be made more explicit on booking sites.

Easy to get to and good location. Clean and had all facilities we needed.

We had 5 staying - so sofa bed was booked for and needed. It was made up with a bottom sheet - but we got no explanation of bedding for it and used pillows and a doona with no cover from the bedroom cupboards to make it up. There was no top sheet provided.

Great stay at Palm Cove. The apartment is of a good size even when you have many kids running around. Everything we need was in there. Could reach out the main street after a short nice walk. The apartment is well located. A great value for money stay.

There was a big path of ants in the kitchen, so any snacks left in there ended up full of them. Shower on master bedroom was tiny. Again, no big deal for a short stay.