Stayed for one night and enjoyed it. Comfortable beds, clean rooms , friendly staff

No complimentary water bottles inside room - it’s a small and inexpensive gesture needed especially after a long travel day

Beautiful modern hotel

Parking was way over priced and upon checking in the lady made out like the free parking was a walk through the shopping centre and it was not so we paid $50 for nothing!

M Gallery Hotel Chadstone excels in cleanliness and service, providing a comfortable and enjoyable stay. The hotel’s staff were particularly outstanding when my daughter spilled milk on the quilt, soaking it entirely. They promptly replaced the quilt with no fuss, demonstrating their efficiency and dedication to guest satisfaction. Their professionalism and quick response made a potentially stressful moment completely hassle-free.

The only downside of my stay was the unpleasant smell in the spa. It was difficult to pinpoint the exact cause or how to describe the smell, but it seemed like either an excessive amount of chlorine or a need for better filter maintenance, maybe both. While not a deal-breaker, it did detract slightly from an otherwise great experience.

I cannot express enough how impressed I was with every aspect of the hotel! I rang to explain not only was it my partners birthday but I was going to propose.. Every person I spoke to organise extras for the room, balloons, champagne etc was more than helpful and could not do enough to make sure everything was just perfect! The room was a corner room on the 6th floor, most amazing views of Melbourne city from the bed and bath. Room was spacious, bed so comfortable and so big! Once again thankyou to all staff at McGallery Hotel Chadstone for making this a night to remember for both myself and my partner.. oh.. and she said YES 💎💍♥️ P.s I travel all over the world and this is definitely a world class hotel!!

I search the world over for the perfect hotel room. It was clean, bright, comfortable, big towels in the bathroom (very rare), so much light to work by at the desk it was incredible. No having to open the curtains to get enough light into the room, Check In seamless, staff very friendly, modern decor, great breakfast, just all around good night's stay. BUT!!!!!

C'mon guys. Arrived around 2030 and had to get room service for a meal. $46 for a bloody hamburger and chips!!!!! Granted, it was a very good hamburger, but bit over the top on pricing. To top it off, prices of the mini bar were prohibitive, so decided to get a bottle of wine from the bar upstairs GUESS WHAT!!! Yep, another of these perpetrators of the world wide phenomenon of charging stupid prices for wine. Paid $80 for a bottle of wine that can be bought in any bottle shop around Australia for $25!!!!!!

The buffet breakfast was a hit with both the kids and me, offering a great start to our days. The staff's handling of food allergies was fantastic, making us feel safe and well-cared for. The proximity to Chadstone Shopping Centre was incredibly convenient, allowing us to enjoy shopping and dining options easily. Our rooms were clean and comfortable, and the heated pool was a favorite spot for the kids. The staff were friendly throughout our stay, contributing to a wonderful school holiday experience. Plus, being close to Hoyt’s cinema was an added bonus for entertainment. We thoroughly enjoyed our time at Chadstone Hotel and would happily return!

Beautiful hotel with incredibly comfortable rooms. Great room service menu. I really enjoyed spending my evenings in the rooftop bar and found the dining experience more enjoyable up there than Pastore downstairs. One other touch I liked was being able to order drinks from QR codes at the rooftop pool.

While the rooftop pool is lovely, during the weekends it is non-stop full of rowdy kids. This definitely cheapens the 5-star vibe of the place. I was fortunate my stay included a couple of week days also so was able to enjoy the pool a couple of times. If you're coming here as a couple/solo traveller I would advise coming on week days and not the weekend. The gym facility is ok and you usually have it to yourself, but the weights only go up to 10kg which may be limiting for guys.

The location of the hotel is very close to the Chadstone Shopping Mall; less than 5 mins walk using travelator & roofed walkway. The check in and check out were fast and smooth. The toiletries provided are superb and the bed is super comfortable, totally have a good sleep on it. The staff service were superb as well and it is highly recommended to stay here, it is value for money.

If you using taxi it will be okay but since we have rented a car, we have to park at shopping area for a while then so the check in get the hotel card so that we can access to designated area for hotel gueat parking. It is not a big deal because the shoppers car park is free for 4 hours.

I currently reside in Melbourne, however, it happened to be my wife's birthday. I decided to surprise her by taking her to a new location at a different time. She absolutely adores the hotel we stayed at. Despite encountering an issue during our stay, everything turned out to be quite affordable upon check-out. I would like to express my gratitude to the morning manager for her exceptional service, as she truly brightened our day.

Failing to address a guest's inquiry.

If you want to shop till you drop or take in a movie or eat a really good meal then this is the hotel for you. You can also be pampered or take a swim. So many options. Our room was huge!!! We had a view over the Dandenongs. The staff were very friendly and helpful. The bathroom was super and the bed was very very comfy. We really enjoyed our 2 night stay and felt very relaxed.

I would love to stay in the rooms that have a view over the city and bay.