Front desk staff were lovely and very helpful. No additional charges or hidden fees (this has been an issue at other city hotels so we were pleasantly surprised). Central location and close to public transport (15 minute walk from the train station and there was a bus stop less than 50 metres from the front reception area) and rooms were clean and comfortable. As we left we noticed the presence of a restaurant as well so this is something we’ll definitely make use of next time we stay!

Extra towels and blankets in the rooms would have been nice- when we arrived there was only one towel for us and it got quite chilly overnight and there wasn’t the usual “extra pillow, blanket and ironing board tucked away in the closet” situation we are accustomed to. This did not take away from what a great location or what wonderful service we got though so we will definitely stay again but may just request this ahead of time.

The room was spacious, the reception staff were friendly and very helpful. Although a little outdated, it was very good value

Cleanliness. Not from a lack of trying from Sean (sorry if wrong spelling). Proof they don't move and vacuum under the beds, we found some coinage under the single bed. My 3 year old claimed it for her money box. There is some mold around the base of the shower. I think if we were staying a little longer we would have preferred a microwave in our room also.

Room was clean and comfortable. The bed neither hard or soft, so for me it was great. Air conditioner did a great job of keeping the climate right and there was always a parking space available close by for the first floor room. Tea and Coffee were replenished daily as was the room cleaned.

1. No milk provided in the fridge for tea and coffee. Lucky we brought our own. 2. Plenty of car spaces but not specifically assigned to the room.

Location close to major shopping centre, and conference venue at showgrounds, on a tram line and fairly close to train station, plenty of eating venues nearby. 8 minute train ride to city. Helpful staff who tried hard to respond to requests for microwave and extra beds, beds were very comfortable, water was hot. Price reasonable for location.

Needs basic maintenance, some lights didn't work, shower had a leaking tile in one room, security clip not complete on door, a cold tap on basin was really noisy when turned on. All things could be easily fixed by maintenance.

Shaun the manager was the best! Very helpful, easy to talk to and went above and beyond with any enquiries had about getting to places, where to eat etc etc. If it wasn't for him our stay wouldn't of been anywhere near as enjoyable. He was also a great story teller and had some cracking jokes.

My only two negitives were we had no spoons in our room for the provided tea & coffee. But Shaun quickly fixed that. Also no restaurant even though it's on the sign infront of the building.

Shawn the manager went out of his way to meet my needs by providing the a room that helped me with my disability. I also needed direction to Tullamarine domestic terminal to pick-up my mum and brother who arrived safely from wa this morning

I wish the room had a toaster and a microwave.

This is the best motel you will find at a very affordable price close to the city. The beds are huge and comfy. The shower is great. Lots of parking. The owner is really friendly and there are so many great Asian restaurants in walking distance.

Nothing. We love this place 💗

The cleaning staff were very friendly and helpful, not that I really needed anything. The gentleman in the front desk was one of the most interesting and open people I had the fortune of meeting whilst in Melbourne.

I didn't have the most fantastic view from my window, but I wasn't there to look out the window.

Perfect position to get to the showgrounds, either by bus or foot. Really large room, very comfortable. Helpful, friendly staff.

Booked spa bath room. Bathroom looking very tired. Shower tap wouldn't stay in place and loo awkwardly positioned behind the bathroom door.

Staff were helpful. Water pressure excellent.

The area was not good. Not much open. No hairdryer in the room but got one from reception No late checkout available on the day we were there due to staff shortage. Exhaust fan in bathroom not working and silicon peeling off in shower.