We fell in love with this hotel so much so that we never went out except for skiing. The fact that you could ski in front of the hotel and then straight to the heated depot to leave your skis was extremely helpful. The room was spacious and very clean designed with high quality decor pieces. The spa was wonderful, very clean and had so many different saunas and 3 pools one of which was outside having a spectacular view. My favourite was the quiet room, you’ll see what I’m talking about. The fine dining was delicious, every evening they would serve really interesting meals and there were plenty options to choose from.

I wish they would do a similar hotel but adults only.

Very friendly staff, nice big room Bus service right outside hotel and shop Good selection of TV channels in English, could upgrade TV to Netflix though Great breakfast selection, helpful waiting staff

The food was good, but not amazing and not very traditional so depends on your preference. Was right next to a lift, but check it's the lift you want to get. Hotel split in two parts so bit of a confusing layout and walk to dinner and breakfast. Bar had little atmosphere Room was a bit cold at times, couldn't get thermostat to work, on the other hand restaurant area boiling. For a luxury hotel no conditioner Soft mattress

the hotel is located at the entrance of the village and it is one of the biggest (and probably cheapest) in Obergurgl. Breakfast is regular but the dinner is really good. There are only one starter, one soup and the choice of one main course out of three options (so the quantity is not too much) but the quality is excellent. Nice also the heated outdoor pool, remarkable the free indoor parking garage.

We are a family of 5 and we stayed in the two-floors suite. In spite there are beds for 5 people it is definitely too small (or not well spaced). There is one double bed on the upper floor and two sofa beds on the lower floor. When the sofa beds are open it is difficult to move and not a table or a chair was there in. On the upper floor there is much empty space, why don't place a sofa bed upstairs? Blackout curtanins are not... blackout so you get up early (in the summer)

The hotel is large but doesn't feel impersonal, and the staff are very friendly. The location could not be better - the bubble is literally up some steps from the boot room! We stayed on half-board and enjoyed the food both at breakfast (the juicing machine was great) and at dinner, where there was a good choice and lots of courses.

I can't think of anything I didn't like! I will definitely go back.

Lovely modern hotel with excellent staff and great service. Rooms are comfortable, spacious, and well-cleaned, with lots of daylight. The food was excellent, always fresh and tasty, you could tell that only good quality produce and groceries are being used. The restaurant staff was also very friendly and outgoing. The spa area is nice, simple, and relaxing, I liked the outdoor pool with the view.

It was chilly in the restaurant sometimes, making it not so pleasant to be there. Also, the omelette/egg bar wasn't adequately ventilated during breakfast, so after you leave, all your clothing would soak up the oil and egg smell. Would've been nice if the textile sauna had as many options (or at least more than two) as the "no textile" sauna.

This hotel is excellent. The pictures are very accurate. The rooms are modern and well proportioned and very clean. The staff were amazing. Alex, Levante and Greg and Franco were all incredibly attentive and gracious. I travel a lot, with work and with my family and I've never had a more consistent restaurant experience. Every night the food was excellent. Independent restaurant quality. I was worried it was too fancy with 2 boisterous boys aged 8 and 10 but the staff were incredibly accommodating. The pool facilities are modern, clean and warm all the time. The ski boot room was heated so the boots and kit were perfectly ready for the next day. The boot room is right below one of the main lifts for the mountain too.

Very little. The room could have been a tiny bit better equipped. There was a nespresso machine but nothing else like snacks, or chocolate at turn down. We had no phone but they quickly remedied that. We only ever had 1 roll of toilet paper with 3 boys that didn't last long! More could be done to encourage visitors to hang out in the bar, we were often the only ones there and would have liked the opportunity to meet other people. The staff were always very welcoming for children but there was no evidence of any activities for kids. Honestly, I'm splitting hairs. We had a great time and really enjoyed the whole experience.

Very nice hotel, very friendly staff, delicious meals, great facilities , I.e. SPA, pools, Rita‘s sauna sessions we’re fantastic , location is very good, ski depot has exit right to festkoglbahn lift. Kids loved Kinder Club activities driven by Daniela and were going from club to pools and back :)

Nothing

It’s very clean and all the staff are friendly. It’s a good ski resort near gondola with good boot room and apres ski. Bar and wine lodge are lovely. The staff really go above and beyond. Bespoke cocktails and service. Fabulous!

The restaurant had some issues with organisation and staff, there didn’t seem to be a chain of command so you didn’t know who was serving you. It spoilt New Year’s Eve.

Probably the best spa facilities we have sampled. Wonderful after a day on the slopes. Location next to lift with direct access to ski shop and ski storage. Staff very friendly and helpful.

Food somewhat variable in the evening. Great breakfast but evening meals would benefit from being simpler! Lots of little courses which either very good or not (and nothing in between).

Spa is absolutely great, wonderfully designed and the view of the mountains from the outside pool is stunning. Rooms are tastefully done, beds are comfortable, hotel is well designed. Being right next to the skilift saves you easily 30min of walking and hassle every day. Staff is generally pleasant and service-oriented. Dinner was delicious, buffets were rich and varied. Free snacks in the afternoon included.

Restaurant staff is still getting the hang of it, their service was hit-and-miss (some nights we were served really well, some nights there were misunderstandings, mixups, staff getting in each other's way, and drinks orders taking a long time or being forgotten altogether). Also, I tried to contact hotel staff through the Booking.com chat function, but there was no reply to my questions (only standard boilerplate responses). Garage parking is €8 per day (not included), I would have liked it if I would have been informed about this (it's not a big deal but I hate that type of surprises). But let's keep our eyes on what's most important; we really enjoyed our stay, this is not to complain, only to highlight the areas of improvement.