The location was excellent and perfect for a winter getaway or working away from the office. We had a whole villa with a dedicated car parking area. There was a kitchen on the top floor. And a dedicated terrace and balcony. There is a huge dining table where we can play and eat. The location is on top of a mountain and would need a car to get there. There is a spar express 4km away which is also open on Sundays. The kitchen had all sorts of glasses and utensils. There was a small sachet of kitchen soap, a garbage bag and such things. Since the restaurants are expensive, we used the kitchen well. There is a Table tennis play area and sauna. The public sauna was almost free when we went. It was snowing too much, but there were people to remove the snow even on a Sunday. All together we enjoyed the stay. Unfortunately, the ski schools were not yet open! Would visit again. Next time, I will be a bit more prepared.

We were initially a bit confused because we couldn't figure out how to heat the room. There were no detailed instructions inside the apartment on how to heat the room, how to look for the play area, how to behave in the sauna and so on. For those who look for this in the reviews, The heating sensor is on the top floor (1 to 6 dial). It took 4-5 hours to heat the room since this was floor heating. Their emergency number did not work at night time when we couldn't figure out how to heat the room. Although we received a reply the next day morning. It would be nicer to have these in advance inside the room. It would cost less to keep extra toilet paper and bathing soap in the bathroom. Also, there was no one to change towels each day, and there were no instructions on how to change them.

We loved the location, view from our window and nice terrace. We got Sommercard which was absolutely great and saved us a lot of money. There is a nice area with sauna and steam in the basement and you can book it for free. You can also order some bread and pastry for next morning which can be convenient however we did not use it.

What we did not like is that you need to check in in another village and it took some time even though we did the online check in in advance. Ladies in the reception did not speak English very well which is surprising for such resort. Wifi did not work well, we rather used mobile data. There is a possibility to book sauna in advance however when we did so, at the booked time the sauna was still off so we had to call again and wait for it to be heated. Also we booked a children crib for 15 eur fee in advance but they forgot to prepare it. Kitchen is rather small and we missed some utensils. The apartment was not cleaned very well and overall it looked worse than on pictures however we still enjoyed our stay very much.

If you have ever have skiing in France appartements it is kind of the same self-service system, but Alpenrock is way more improved on different levels: There are a only couple of staff people like in France, but the more helpful, kind and easy to reach and they contact you in any time. There are functional apartments like in France but way more bigger and way more equipped: Water boiler, capsule coffee maker, induction stove.

The automated messages should be updated: It told us to catch up keys at a nearby hotel. However a kind lady was waiting for at place of accomodation.

The apartment has everything needed. I was in the same apartment last year and in the meantime everything that didn't work was fixed and a new huge LED tv was provided. Well done.

There is only one key, it would be more convenient to have two when there is a big number of guests (we were seven).

good location, walking distance to ski rental and lifts. Our 2BR apt was spacious over 2 floors and had a lot of outdoor space (balconies and a huge terrace). We would stay again.

our apartment was well presented but lacked some basics such as hand soaps in bathrooms or hair dryer. each apartment has different owner so the equipment may differ. Our apt 3.3 had private sauna which was great addition to our stay, although more instructions would be beneficial (took us a while to figure out the operation and smoke alarm went off during use).

It was exactly what we expected. Apartment was modern and spacious, perfectly working for family of 4. Nice location. I loved the modern design!

This accommodations is quite superb, just some small details were little annoying. There is huge sauna which was still on, although there were mostly no people (it was hot summer time), what was not definitely ecologic. Some form of timer would be more environment-friendly. There were also missing cups for drinks in sauna room, although there were tea bags available. Garbage cans outside the apartments were too full and not sufficient.

Excellent location above Schladming in small neighborhood Rohrmoos, within walking distance from the cabin lift to Hochwurzen. Apartment 6.8 with rooftop terrace was amazing! Close to tourist bus stop which makes it easy to get around. Summer card included in the price is very useful for discount and free rides with cabin lifts in the area. Easy arrival after reception hours, the apartment keys were left in a box for us to pick up

Apartment is nice and spacey but only one toilet/one bathroom is a bit too little for a big family. Communication with reception was difficult, we were told they would be available in the morning from 7:30 to give us the summer card but they came only after 9 (after we called repeatedly!) so we had to change our plans for that day. emergency number for reception only works until 9pm!

We had apartment 6.1. It is specious apartment, bedrooms are well located to have privacy if needed. 2 separate bathrooms allow 2 families to easily get by. There are big terraces on the both sides of apartment, so possible to catch sun or shade, whichever you prefer, all day. There is sauna in the apartment, would be especially handy for skiing holidays. Also a washing machine, coffee maker, underground parking and other good amenities.

It was a bit difficult to reach the staff outside office hours, so I suggest to stick to indicated office hours for the most convenient comms.

Spacious apartament, clean, with private sauna. Very helpful personel. Parking spaces available. Ski tracks 3 minutes away.

The apartament was quite ascetic? What I mean is, that there was only necessary appliances, nothing more. The little fridge as far for 3 bedrooms is not enough. Little refreshment would be nice. Apart from that, everything was in order

Everything ok. The restaurant "Sattler's" in Planai was well priced and the food was delicious.

The food at the hotel and lodge was generally salty.