Everything! It was one of the nicest hotels I have stayed in. Everything ws new and clean and comfortable. The bed was so comfy I did not want to get out in the morning. It is PERFECTLY located where I could look at the mountains as well as walk 10 mins to a quaint and picturesque square. Lunch and dinner were delicious! The STAFF were AMAZING. So very helpful. ...especially the young man at the front (whose name I wrote but lost! ) I would HIGHLY recommend the Willows Hotel! I will definitely stay here again.

This is a really good property with an awesome restaurant which serves very tasty food. I am a very frequently traveller and had arrived after a stay at Marriott. I must say this hotel equalled if not bettered Marriott point by point on service promptness and quality. Rooms are very clean and very well maintained. Laundry service is awesome and it didn't burn a hole in my pocket. Very affordable hotel at an excellent location in Thimphu. Special thanks to Lhamo Tshering of the restaurant and all other staff members for taking good care of me during my 10 night stay there.

Laundry pressing could be better.

It is complete value for money, Location is excellent. Rooms are excellent. Staff is friendly and good. Breakfast was not an extensive spread, but there were sufficient items and the cooking was good.

Internet connectivity is what was the negative point for me. If this had been good, my rating would have been 10 on 10. The internet at the hotel was problematic. I had to continuously disconnect and connect. That was the only way i could make it work for me.

We loved everything! Our room was immaculate and comfortable. The breakfast and restaurant food was delicious. The location is great, we were able to walk everywhere. The best thing though are the people who work at the hotel!!! Everyone was extremely helpful and kind. We will always remember the people we met at the hotel. Thank you for the wonderful memories! 💜

That we were unable to stay longer, due to our itinerary.

1. Great location 2. Clean property, helpful staff 3. Need to have basic amenities like bathroom shelves and hooks; window stoppers so one can open then windows since there is no air conditioning and it gets hot

1. Breakfast buffet was disappointing and poorly managed, things not made and planned adequately 2. Made value for money lower than expected

They was very clean and the location was nice. The hotel stuffs were humble & friendly.

Liked the staff in the hotel. Bhakti was really helpful in identifying guide and making our stay memorable one. Hotel room was comfortable and food was good too.

View from the hotel room was not that great.

I like everything about the hotel when we 1st arrived all the staff were very friendly , Jumpin , beereen, bhakti, lhaden felt like we are family.

there is nothing that we didn't like about the hotel

lovely hotel with beautiful, well appointed room and attentive staff. Food was great. Excellent location. Highly recommend.

the hotel is quite new, clean and comfortable room, good bed and comfy pillows, friendly staff, quick check in +complementary juice, all was good, thank you!