Hotel staff was helpful. Quiet area near city center and all pilgrimage atractions.

Problem of hotel are restaurant services. During very hot period (more than 40°C), no bar, terace, no drinks such as cold beer, cold non alcohol drings..., only take away in bottle. We had to urfontunatelly search this services in other hotels, restaurants and shops. Moreover hotel room was withot refriger! Breakfast was more poor as we expected in 4* hotel.

Very friendly and competent Team. Everything went quickly at check in and without any problems. Spacious room on first floor with balcony . Very silent place. Perfect location- 5 minutes walk to the St James Church. Good breakfast. Enough place for parking. I do recommend this hotel. If we come again we want to stay in this hotel. Many Thanks to the Team.

everything all right.

The staff was PHENOMENAL! It was my mom's birthday and I asked where I could order a cake for her as a surprise and the staff took care of it for me. I can't wait to go back and I will be staying here. It was so close to everything we needed and wanted to go.

NA. We loved everything! We took a while to figure out the AC, but managed to figured it out!

Fantastic hotel, with a lovely balcony...worth getting in my view....very central - only a few minutes walk from St James' Church

We had forgotten whether breakfast was included and we weren't asked for our room number or made aware that it wasn't part of "our deal" - so we thought that it was....however it was extra, and added to our bill (which we willingly paid) - but it would have been nice to have been made aware of this.......just a very small "blip" on an excellent stay.

The Hotel was very clean, new and quiet and ‘the air conditioning was gold! The location was great and helped us ensure our stay was very enjoyable.

A small fridge in the room would have been helpful.

Excellent Hotel Lovely, kind and very helpful staff, nothing too much trouble Very clean and modern Fantastic value for money

Nothing, I loved everything about Hotel Palace

Fantastic staff at the reception and the restaurant. We arrive very early and were able to get straight into our room. We had a traditional Bosnian meal, which was very good and the waiter was fantastic.

Everything very nice, very new and clean hotel! Would recommend

If I have to pick something, I would say that breakfast was a little too basic, but being a little picky about it

It was a hotel with a good location for my journey. Good facilities. No complaints

Everything was good. No complaints

Location is very accessible to the church of St. James and the Shrine of our lady of Medjugore, Mostar and Kravika falls .Walking distance to restaurants and church .

We love this hotel and for sure will recommend it to family and friends. Palace hotel is safe following COVID health and safety protocols . Hotel is serene to feel the blessedness of the village . Milla and Josep were extremely nice to give us infos on how to navigate the Village , Kravika falls and Mostar. They were so helpful giving us tips when and how to see the falls, Mostar and the village Oliver was pleasant to answer our questions about the village.