The hotel was exceptionally clean, the room was spacious and the beds were comfortable. Breakfast was good, especially the fruits and the fruit salad but generally all very tasty, with a good selection of sweet and savory dishes. The swimming pool was on the top floor, could have been a bit bigger but still very nice. Same for the gym, which had only a few treadmills, a couple of elliptical machines and bikes and some weights, not the best but enough. The sauna area was more spacious and really nice.

There is nothing really to complain about. If one really wants to find something not as good as the rest of the facilities and services of the hotel, that's the parking system. Just out of the hotel they have a stand where you can leave the keys and a valet will park the car for you but often no one was guarding the stand and I would have to go back inside and ask reception to call the valet to get my car. Some valets would then try to make up for having me waiting by rushing up the parking ramp like they were playing GTA.

Great hotel, amazing room and facilities. The breakfast was nice but because i arrived 30 minutes before the end of breakfast. Somethings were no longer available, I guess it should be available to all guests regardless of the time. Items should be only removed after the breakfast closure.

The pool bar sign stated that it closes at 19:00hrs. I went up there to have a drink at 18:30hrs and it was already closed. Then I went to the lobby bar and the bartender was already closing the bar at 19:00hrs. He redirect me to the other hotel Windsor Barra to go to the bar. I was disappointed and confused why would a hotel lobby bar would close at 19:00hrs when it is the time that people wants to have a cocktail after their meetings or before going for dinner.

Breakfast was delicious, a lot of options. The room was confy, beds were comfortable and clean, bathroom was clean, great side view from the beach.

There was a big line for checkout, it was a rush hour around 12h, but nothing explain that long of a line, I spent more than 30 minutes waiting. I also was stuck in one of the elevators, we pressed the emergency buttons inside trying to talk to some responsible, but no one answered. I had to call by phone the front desk to get support. Also the magnet card used to access the rooms didn´t work properly, I went so many times in the reception to magnet them again.

We had a beautiful view of the sea, that came at a price, which is fine.

The hotel didn't provide a kettle, coffee maker or iron. Even when I requested a kettle, they didn't provide. There are no coffee shops. The only way to drink coffee was to order room service. The hotel seems to be money minded and not service minded. There were signs saying not to fill bottles with the water provided in the breakfast. When we checked out, someone went upstairs to check the room to see if everything is in order. I have not seen any hotel doing this, in the past 30 years.

Friendly, helpful staff. Great spacious room. Good cleaning staff. Gym and pool were great. Opposite a beautiful beach. The food I ate in the lobby bar was excellent particularly the prawn pizza on my last day. I had a late flight so booked the room for an extra night. I checked out at 1830 drove to the airport, got cancelled by LATAM (bastards) and grabbed a cab back to the hotel fully expecting to pay for an additional night. After such a poor and frustrating airport experience imagine how wonderful it was to be given my room back with a late check out the next day for no extra charge. Almost restored my faith in humanity!!

I stayed there for a conference so the location was perfect for me and so close to the beach and lots of great restaurants so it was perfect for my needs. However if you wanted to go sightseeing it was so remote that none of the tours companies did a pick-up/drop-off service. The hotel offered a reduced range of tours that did and the full day tour was excellent but if you wanted to go into the city it was a 60-90 minute trip depending on traffic so not great for general tourism. The breakfast buffet was disappointing in range and quality.

Propertly was in a very good area, the cleaning on bedroom was good, staff were very helpful with us, a couple good restaurants around and the beach just across the street

Everything on the little fridge on the bedroom was very expense and not even a bottle of water was included with the reserve, I least could just offered some snacks and water, and they don’t offer us the choice of the breakfast included, so we have to pay for that everyday

Staff was awesome!!

After consuming some of the things available in the room, a couple times one item was not restocked. The next day when cleaning came, they saw the missing item and charged me for it. In reality, the item was not restocked. It was a very minor issue and I did not say anything to the front desk, but it seemed to be a semi-regular issue.

Very good and varied breakfast, excellent shower, excellent, helpful and so friendly staff, if I could give 10 stars I would give to Yasmin(Reception) and Igor(Porter), they'd welcoming me so nicely, for sure, next time would I return to Brazil, I'll return to Windsor Oceânico Hotel.

My only problem in this Hotel was the bed, it had a hard mattress and unfortunately, the bed in my bedroom(1334) had some strands of hair on the bed, so, that is quite disgusting and not up to standart of a Hotel in this category. Which is a shame...

location, ameneties, food, staff

the pool and roof is small

Our room was very spacious and had good views towards the sea. Staff were professional at all times and also nice. Located very near the sand strip and of all the kiosks of Barra seaside walk. A short taxi ride away from Barra Shopping for more restaurants and cinemas and all the shopping one 'does not' need. A rooftop bar and swimming pool to complete the set. PS. if you are looking to all of Rio's attractions this place is a little too far for that. This is a different Rio for the usual tourist.

If I must say something I think the rooftop pool is too small but that cannot be changed now. However the seating area could do with a little improvement. It's OK but not particularly attractive. It's just modern and a bit too minimalist.