The staff at this hotel was amazing. They were very helpful and couldn't do enough to assist you at all times of the day. Room service came very fast. The room was very big, just as pictured, and very clean. Bed felt luxurious and the water pressure in the shower was perfect. The neighbourhood is amazing, full of great restaurants and cafes in a very short walk (3-5min) from the hotel.

The rooms may need a bit of updating as some aspects of it (e.g. bathroom) are quite dated. The hotel breakfast was a bit underwhelming (quality could be improved). I second a lot of other guests' opinion about the strong scent in the lobby and even room - this is an easy fix.

Location was great and staff very helpful and friendly. Room was spacious and comfortable

There were building works in neighbouring building and I was disturbed by the noise in the morning. It was also unsightly from my bedroom windows

Big bedroom and very comfortable bed

They spray in all common areas (and in the bedroom when we first arrived) a very strong scent that gives headache. The breakfast choice was “ok” Our bedroom windows where facing a building site

The staff were kind enough to let us check in at 10am rather than 3pm because the rooms were available. Was a lovely, comfortable place to stay and a great, safe location with bars and restaurants just around the corner.

Nothing

Beds were very comfortable, the space was magnificent, location was great, staff and service was impeccable!

Wifi was occasionally slow, but this did not impact our stay greatly.

Big rooms. The restaurant manager (Rafael) was amazing.

Breakfast was simple, balconies are only 30cm wide.

It’s a great location close to nice restaurants within walking difference. We stayed at the 2 bedroom apartment with a terrace which was amazing, super clean, and very comfortable with a family.

A little update of the bathrooms would be great but it’s a minor thing. Everything was still nice and super clean.

Good restaurant, big room, nothing was missing. Bathroom was perfect, staff was very nice.

Aroma in the lobby very nice but way too intense.

This is a beautiful hotel with all the comforts I needed from home. The rooms were quite big, clean, comfortable and the a/c was great. The room service was exceptional and on time. I arrived from an overnight flight early in the morning and they were able to give me a room right away.

The tv did not have too many options in English. Although it showed an option to use Netflix, this feature did not work.

large comfortable rooms, small kitchen, great bathroom, friendly and helpful staff, good breakfast, great neighborhood

room safe did not work (was quickly fixed), door to the room also could not be locked (was also fixed) so I had some small security concerns. furthermore a working desk in the room would be nice.