The hotel is situated next to the beach. There is no street between the hotel and the beach. The location is very quiet. The very large room is well equipped. The room has a balcony with two chairs and a table. From there you have a wonderful view. Large bathroom with good shower and good quality towels. Very comfortable bed with good quality bed linen and pillows. Good aircon. Good lightning. Excellent breakfast buffet with a huge variety of food, fruits, juices and specialities served in a nice room with a view to the sea. Friendly and helpful staff. Strong WiFi everywhere in the hotel. The hotel is excellent value for money Next time in São Luis we will definitely stay there again.

There is nothing to complain.

I loved the view and the room upkeeping on a daily basis. Overall the housekeeping, the restaurant, the quality of food was amazing.

I would love to see the staff explain the hotel policy in English for us who dont speak Portuguese. If the staff does not speak atleast they can have a note that explains it all as I stayed for almost 2 full weeks and ended up paying a big amount for water which the hotel qualifies to be a part of their mini bar consumption. I was given no chance other than pay and only then can check-out by the front desk manager. The restaurant can add few vegetarian options as well which I found to be lacking in their breakfast or the lunch/dinner buffet.

The location: very safe to walk around, all taxi drivers knew well the address (and there is always a taxi stationed nearby, we travelled most times with Mr Auri, very attentive and careful driver), right at the seafront (but quite difficult to reach the beach), walking distance to excellent restaurants, delicatessen, pharmacy, coconut stand... The breakfast: great variaty and quality. The regional food was amazing. Just the breakfast make your stay worthy The swimming pool: we regretted not using it more. Good for chilling and for a few laps The staff: although very busy, always kind and efficient. Flávio Augusto upgraded us to a seaview room that was a really nice treat after travelling for 17h. The toiletries: lovely scents, great quality And they our suitcases when we went to Lençóis for a week

The bathroom structure didn't allow a good drainage and ventilation

I liked the location, wonderful plentiful impeccable breakfast with many variations comfortable spacious restaurant. The apartments in the standard of comfort, comfortable spacious bed. Wonderful view! As the hotel is refined, I suggest a kettle with free coffee and tea. Very helpful messengers.

Regarding the delay at check-in, there was a disagreement with what was agreed by the booking and duplicate payment without it being reversed in automatic, it seems unwilling to do that, since it is registered in the system. The lack of language at the time of service.

Nice hotel. Great breakfast. Service was good but could be a bit more attentious. Room was large and confortable. I was there during Brazilian Valentines day. They hired live music to play in the lobby and the girl was a great singer.

No toiletries in the bathroom. We asked twice but there was something going on with the staff. You can't swim in the beach which is unfortunate but not really the hotel's fault.

Almost everything! The shower was exceptional! The staff was extremely helpful and friendly.

There were some small problems: The bathroom fan wasn’t working My bed was too firm but that’s a choice. Wifi didn’t work well by the swimming pool. We had to ask twice for towels because the cleaning staff forgot to leave them.

The hotel is located pretty much on the beach (although to get to it you do have to clamber down an unofficial path) but worth it as the beach is lovely. The rooms are a good size and we had a spacious balcony. Breakfast was plentiful. The pool area is really nice too. It”s about a 10 minute taxi ride to the historic centre - which is well worth a visit.

Nothing significant

The rooms were outstanding and very clean thanks to the cleaning staff. Breakfast was great and diverse with great breakfast staff. A special thanks goes out to Eduardo for going the extra mile.

The price of a vodka red bull

Food was good and the closeness to beach

I didn't like that they filled the refrigerator with items you didn't want and you could use the refrigerator for your own cheaper snack items. And constantly checking to see if you consumed them

Excellent and inexpensive buffet dinners. Very helpful and friendly staff, though it really helps to speak and understand Portuguese.

No nearby public transport, but taxis are plentiful and cheap.