We ver much liked Barman / Waiter Ricardo, who made our stay really by being pleasant, smiling, trying hard with his English, and making a couple of great cocktails for us. The foyer and restaurant were styled well, wirh some Japanese influence. The room was good, but the bed seemed a little old. Excellent shower water pressure and some nice L'Occitane toiletries. The breakfast was good, but the dinner at the restaurant was not as good as expected, but better than most hotel restaurants we stayed at throughout Brazil. Out of Centro, we were happy with the quieter location, a 10 minute walk to some shops and restaurants and a 10 minute taxi ride to Centro. A very good hotel at a good price.

We were disappointed the pool was not in operation during our stay. The reception staff were a little matter of fact, but efficient; and a big and tall waiter/barman was unfortunately quite grumpy to the point of being rude to us, snapping at us and banging condiments on our dinner table - hope he was just having a bad day, because this hotel is pleasant and good value.

Breakfast was wonderful and the room was clean. It's a basic, functional hotel. It can be a bit noisy from the construction and the interior courtyard, so make sure to ask for a quiet room if needed.

Restaurant staff do not speak English - at least the ones who served me. It took a while to get the menu in English for lunch - the waitress did not understand what I wanted, and then ordering drinks had to be done with the assistance of a receptionist. I was just ordering a coffee with milk and orange juice, and I even tried ordering these in Spanish. For the dishes, I was able to point on the menu to what I wanted. I would have appreciated getting more information from the reception when I checked in - internet code, fitness club, etc.

Beautiful hotel, it feels new and well maintained. The staff were incredibly helpful - one in particular (I think his name was Santiago?) helped me and my friend book massages near the hotel. The gym facilities were high quality. Easy location to get anywhere in Sao Paulo. There were also so many options during the breakfast, it made it hard to choose! Unreal value for money.

Nothing I can think of - everything was great.

Amazing stay. Would definitely come back in the future. The staff are extremely friendly and helpful, they gave us a gift at check-in for Easter that we absolutely loved. They also gave directions to find the shopping mall that is about a 10 minute walk from the hotel. The area is super safe and clean. We walked back from the mall after sunset and felt secure in getting back to the hotel. The breakfast is exactly as pictured in their pictures. It has a large selection and stays open from 6 to 1030. Food stayed warm and is changed out. The shower had the best water pressure I've ever had at a hotel. The rooms and hotel are very nicely styled and modern. They have fresh water, iced tea, and hot tea near reception as well. They even gave a gift when checking out. The wi-fi is 9/10. I work from home and needed to work in the hotel for a day. I had no issues the entire day and was able to join a meeting with no interruptions and the internet never fell. Absolute best hotel wi-fi I've ever had. I gave it a 9 because I could tell it wasn't as fast as a household internet service. I only had med. sized files to download so I'm not sure how it would stand up for upload/larger files. Would probably just take longer to load large files which is just something to keep in mind.

Things to be aware of: the toilet water pressure wasn't the best. Not sure if it was only our room or not. We didn't complain bc our stay was short and everything did go away after 3 flushes. Also the AC - the air conditioning is great but doesn't release very strong. This is good at night but if you've been out in the heat and want to turn it up to cool down it's not the best.

A really stylish hotel. Staff friendly and helpful. We loved the room, which was comfortable and stylish. Breakfast was fantastic witha huge selection and great quality. Some good restaurants and shops within easy walking distance. We found the area around the hotel to be safe.

We would have liked to have stayed longer

The room was fantastic. It was quiet and the bed was really comfortable. The gym was also very well equipped and made for a good workout after a long day.

I requested a vegan breakfast but they couldn't provide this unfortunately. The breakfast buffet was nice, however, but lacked any substantial vegan food, especially hot options. There wasn't really a good view from the room, but what can really be expected in São Paulo with all its high rise blocks!

The hotel is very modern and offers an amazing breakfast. We explored Sao Paolo for 2 days and found that the location was also very good. Above all, we really appreciated the hotel staff. They were always very helpful and polite, while also accommodating our check-out requests. In particular, Denis and Victor were extremely helpful and attentive to the needs of guests. I would come back here anytime because of the reasons above and also because the value for money is great compared to other comparable hotels in Sao Paolo.

Especially to highlight was the breakfast, which was very comprehensive and fresh, and the staff, which was very friendly :) We had a nice stay and would like to come back.

In our second night there were some loud noises who woke us up many times

Amazing breakfast, plenty of variety. Comfy beds All the staff in th restaurant and reception was super helpful and nice.

There was noisy constructions in the hotel during the afternoon. And in the room lacks some basic amenities, such as bottled water and a kettle for tea or coffee. Also, the water from the mini-bar cost around 1,5 - 2€.

Brand new hotel as of March 2023. Everything works amazingly well. Good water pressure in the showers, comfortable and plush beds, attentive staff that makes you feel welcome. The hotel is also well located, close to Jardims and Paulista.

The hotel is in a soft opening, so there is still ongoing noisy construction during the day. WIFI is a bit weak at times when it’s overloaded.