- location is good but for people with car only - staff is very polity - good room

- the breakfast is small and model of ordering should be change indeed - people are smoking electron cigarettes in the breakfast hall

Great staff who are very professional and super helpful. Location is not super far from city 15-25 minute taxi depending where you go which costs maximum 10lev / £5. breakfast menu was nice and beautiful views from the top floor. parking was easy to find and right in front of the hotel. Overall would recommend for short stays.

Lots of water gets on the bathroom floor after a shower, this is because there is no curtain or shower wall except for a tiny glass that only just protects the toilet. If you don’t mind wet floors then this isn’t a problem, it is just my personal preference to keep my floor dry or at least have a squidgy to clear the water. Very lowkey lighting which put strain on both my partner and I’s eyes, would have hoped there was a brighter light to turn on but even with all it was still quite dark.

From the immaculate cleanliness of the rooms to the delightful a la carte breakfast options, every aspect of my experience was top-notch. The opportunity to take leisurely walks in the extraordinarily fresh air surrounding the hotel was truly rejuvenating. One of the standout features of this hotel is its incredibly friendly and attentive staff. From the moment I arrived, they made me feel welcome and went above and beyond to ensure my stay was comfortable and enjoyable. Their genuine willingness to assist with any requests or questions truly enhanced my overall experience. In conclusion, if you are looking for a hotel that not only values cleanliness and offers excellent dining choices but also provides a peaceful setting for outdoor walks and is staffed with incredibly warm and helpful individuals, then this hotel is the perfect choice for your next getaway.

The property has cosy feeling, rooms are nice, the best part is the roof top restaurant, their breakfast is good and staff is very welcoming. Since this property is located close to mountains, getting cab to city becomes difficult sometimes

Though I have stayed here many times, this stay the room allotted to me was not very clean or the carpet needed a shampoo. Also compared to other rooms this room had very small washroom

1) Cozy, very comfortable place, a little outside the city from Sofia; 2) Everything you need is in the room: air conditioning, small refrigerator, shouwer accessories, hair dryer; 3) there is also a restaurant, breakfast is offered to guests, there is a private pool on site, and a trampoline for children; 4) the staff were very polite and helpful; 5) 100% recommend to anyone looking for a relaxing holiday!

- I didn't find any flaws.

Great location just a cab ride from the city , but right at the bottom of the mountain for great walking and waterfalls. Plenty of local restaurants inlcludy the hotels own .

Unfortunately the pool was closed , we booked the hotel because it featured a pool and nice seating area to find it closes out of season, not the Hotels fault but this wasn’t mentioned on booking.com

The location is ideal as it is located in a nice quiet area not far from city center though you will need a car or taxi. The stuff is very friendly and will help you with anything you want, for me that is very important and i give them a 10/10 for their service.

The breakfast has a menu and your options are limited. You can order more than one option however most guests do not know that and are limited to just one dish

The property was a nice to stay. It stills serves breakfast by ordering, I guess a former COVID requirement. The good thing is you could order anything you wanted, not matter how many times. The staff were especially friendly and helpful in meeting my needs while I stayed there.

While the bathroom was clean, however it had a smell in it that didn't leave during the stay. Also, I think they could possibly provide better quality towels for the price charged.

We stayed as a stop over before heading for a wedding, I booked 2 rooms after arriving by plane in Sofia, when we arrived it was pouring with rain and it took longer than expected to get to hotel, once there we were upgraded to a larger room, the man working on reception was brilliant and really helpful. He served us drinks all night and made sure we were well looked after.

It was brilliant

Very nice building, friendly staff, nice room, including rare treat of a big bathtub.

Far out of the city is not a big issue, but due to a stupid policy from the excursion company I had to get into the city centre for 9am and missed my trip to Plovdiv. The hotel were not helpful about excursions, but ridiculous that I had to go 15km to get a bus, when the Plovdiv highway was about 3km from the hotel. Crazy