Great breakfast. Rooms were upgraded as the hotel is older but were perfectly fine. It would have been great to have individual heating/cooling control in the room. It also would have been nice to know the pool was completely closed and undergoing long term reservations when booking.

The "4th floor premium experience" was not that amazing. Had to ask the front desk to come and clean the common lounge as the table had enough dust on it to write your name. I would not suggest upgrading to that feature. The regular rooms are exactly the same.

Had everything close by that we needed. The continental breakfast was great!

The housekeeping staff didn’t clean our room 2/3 of the days we were there. We even talked to them directly in the hallway & told them we would be out for the rest of the day & upon return our room hadn’t been cleaned. So we had to get more towels, face cloths, coffee etc., etc..🙄. Very frustrating!!

I liked everything that had to do with the hotel proper, namely thet they had a ladies only floor with its lounge and gym. It made me feel safe and protected. Staff was very friendly and helpful in any way. I would chose this hotel any time again.

The second night, (Saturday to Sunday), a very loud group of people came to the hotel at 1 pm, laughing (ok), screaming and yelling (not ok) and obviously continuing the party in one of the group member's room (not ok). This lasted for about an hour until they were silenced - too long for my likes, but maybe nobody complained right away. I didn't, because it was not on my floor. It was very uncomfortable.

The reception and complementary breakfast The staff were welcoming and accommodating The staff surprised us by decorating our room and wishing us happy anniversary Thank you all We will come again.

Guest should keep their plates inside their rooms and call front desk to pickup. There were some plates at the hallway for a longer time and it was given the hallway unpleasant smells. Not everyone likes certain food smells .

Breakfast was delicious, so was supper. The only thing I would have to criticize is that the room has very little counterspace. We were travelling for several days, and had quite a bit of extra luggage. There was no place for it and we had to put stuff on the bed when not in room. Other than that, the staff was very friendly, the room was clean and our stay was pleasant.

We are a family of 4 (with two adult sons) who needed to stay overnight in Grande Prairie on our leisure trip from Edmonton to northern BC. We had a mishap on the road, which caused us to arrive very late (3:30am). We called the hotel staff and they readily accommodated our special needs, confirmed the reservation, and allowed us to stay an extra hour past the check-out time in the morning to catch up on sleep. The two rooms (King suite and 2 Queen beds) were next to each other, very spacious, comfortable and clean. We had a very good sleep and were refreshed and ready to continue our trip in the morning. The hotel was conveniently located close to our route and had ample free parking.

The only thing that annoyed us was the excessive number of e-mails that the hotel sends with and without reason. For the one-night stay, we got about a dozen. When we needed to reconfirm our reservation because of the late arrival, they sent us 6 e-mails about this trivial function. But that's nothing. Everything was great.

The lounge, breakfast, quiet. The front desk and ladies working at Skylark were wonderful!

The only concern I had was in the dining room the employees were frequently speaking loudly to each other in their primary language around customers. I find that extremely disrespectful

Nice staff, good food, clean room.

Nothing, but because I have kids (8-9yrs old)they put us on the other side of the building which is for the family with kids but some guests are too noisy that they don't care for other rooms near them. Screaming in the hallway

Staff were friendly and professional, no issues with check-in. Beds were comfortable, there's a microwave and mini fridge in each room, but they are in a cabinet so you don't have to look at them. The breakfast is so good, they have everything, including pastries baked on site. We ate at the restaurant for dinner the night before and that was excellent as well.

I Was Very Pleased With My Stay At The Pomeroy. I Had Never Stayed There Before But Definitely Will Again. I Had A Room With A King Sized Bed And It Was Lovely. I Stayed On The Women's Only Floor And It Was Great. I Am A Single Traveler And Have Never Stayed On A Women's Only Floor Before. I Can Definitely Understand The Feeling Of Safety During My Stay! Will Definitely Recommend!