The pool area and all of the plants is just beautiful and a lovely spot to spend time in or out of the water. We loved the saltwater. Having a main floor room that opened onto the pool area was fun for the kids. We had three adults and two kids staying together and we were able to get a great room that had bunk beds for the kids, a fold out couch, and then a separate bedroom with another queen bed in it and another TV. We could all hang out comfortably in the main room on the couch and bunk bed and chair during the day and then at night everyone had plenty of space to sleep. The location was good, easy to find, close to lots of restaurants, lots of free parking (all together our group had three vehicles and there was no problem putting them all there). The free buffet breakfast was enjoyable. There were boiled eggs, sausage, pancakes, oatmeal, toast, yogurt, juice, tea, and coffee. The staff were friendly and helpful.

Really my one and only observation was that the main areas of the hotel, the foyer and hallways etc. looked like they hadn’t been vacuumed in a long time. But hey, we weren’t spending a lot of time in those spots and our personal room seemed fine cleanliness wise, so it wouldn’t stop us at all from returning.

The pool was amazing, with all the trees and lighting made for a more relaxing atmosphere, the pool goes down to a 6ft depth so a person can actually swim. Rooms were alright, definitely aged, but it was nice having a separate bedroom. Very spacious.

It would have been nice if there was a TV in the bedroom, the breakfast was not the best, but definitely have had much worse.

The atrium with pool! Rooms were clean and comfy and staff was very nice at front desk.

Saw cockroach crawling near juice counter in restaurant during free breakfast and told the staff and he didn’t seem to care 😳 also saw some cockroaches on the carpet hallways going to rooms but thankfully not in the room.

The night staff was amazing! Didn't really see or need the day staff but the lady at the front in the evening was beyond amazing, super helpful and friendly! The pool was also lovely!

The hotel definitely needs an update, everything looked much older and worn then in the pictures. The floor in our hotel had water damage and definitely needs to be replaced

Front staff was excellent and incredibly accomodating. Room was nice enough, clean. Great location, was close to everything we needed. Lots of parking.

The selection at the breakfast buffet wasn't great, I definitely expected a bit more for what we paid for the stay. They also didnt enforce quiet time at the pool. Posted signs said 10pm, however there was a very large, very loud party in the pool until past 11pm. Was a little bit frustrating trying to get my 2 year old to sleep with the level of noise there was.

The hot breakfast was good with several choices. The room was comfortable and spacious. Overall a good stay.

They have to fix the heater in the room. They brought us a portable heater, so we were warm.

Loved the walk out to the pool. The room was clean, and the beds were comfy.

There was no remote for our TV in the room. We notified the front desk, and they had one sent out right away. It didn't work, so they sent someone to the room to fix it. Very minor, and they fixed the problem right away.

Me and family really enjoyed our stay and the swimming pool with the fake trees make it really pretty our next trip we will be staying there again and hopefully get a ground floor

We liked everything about the stay the breakfast the staff and the room and my daughter's enjoyed the pool and hot tub

Staff was above average, in fact it was so refreshing to meet service industry personnel who actually genuinely cared. Shannon at the front desk was so helpful and friendly, and Om at lunch buffet was inquiring about what the chef could prepare for the next day and he was very conscientious about making sure we were happy.

Comfortable bed with a variety of pillows. Vending machines available. Pool and whirlpool were relaxing. Pleasant and helpful staff.

Small elevator. Included breakfast could have more variety of fresh fruits (was only apples) and possibly pastries and muffins provided.