My apologies, but I'm running out of positive adjectives for this property, where I'm staying quite frequently on my travels between my Maritime area home and the customer-base in Ontario and Quebec. This fine property is located right off the Trans-Canada highway, yet its traffic is practically not audible. For those who prefer furthering their addiction to Tim Horton's coffee, there is shop across the street....but for me, the in-room Keurig coffee machine does its job perfectly well.

....all good, no complaints! One thing, though, I would encourage Best Western's exec-management to consider is an option of "paid, secured Internet", for their customers who value the safety of their internet-connected devices, especially so since the free ISP disallows using one's own VPN (because that includes ad-blockers), and to top it off, Google will now block any internet-connection with expired Security Certificates, i.e. one cannot, at times, connect to the "free" internet. (when this happens, I use my Bell-Mobility Hub-stick, but would rather simply pay the Hotel, say C$5.00/nite for the benefit of getting a password, like many other boutique hotel-chains offer these days!

Location was good. Room was clean and good shower

The poor girl left to waiter alone for dinner she ran off her feet. Felt bad for her. Also the quality of food wasn't great. You could see from the kitchen everything was microwaved and my son and I has a chicken wrap, the chicken was as tough as old boots. He even got his replaced but wasn't much better. She did advise that they were frozen.. The girl did ask if he wanted to try something else or even take a muffin away, so at least she was trying her best to resolve the situation. Pool was not heated.

I stay at this BW+ in Grand Falls/NB quite frequently on my bi-monthly trips from my HomeOffice in PEI to Ontario, and - on the whole - I like the place. The location right off the Trans-Canada highway -but without the usual highway noise - is ideal. Although the facility has no "in-house" restaurant to speak of (just a glorified bar with lots of greasy finger-foods), there are restaurants in the town of Grand Falls across the bridge, many of which offer deliveries. So, grosso modo, I still like the to stop for the night there.

It's all good....no complaints!

This was probably the cleanest hotel I have stayed in. The bathroom in particular was immaculate. I would recommend this hotel if you are travelling to Grand Falls.

the only thing I would comment on, there is no fan in the bathroom so after shower it's a bit humid. Not terrible though. I would have preferred more of a varied menu in the dining area, mostly finger fried foods. It was very good however.

It was clean and well-located. The staff are really the best this hotel has, every person, from the cleaning lady to the receptionist, to the breakfast lady, everyone is super nice.

Best Western is the best you can get around towns like that but they are not high-end hotels so, yes, it is the best you can get around there but it´s also quite generic, not really attractive in an original way.

The staff were exceptionally friendly, attentive, and eager to please. They made everyone feel very welcome. Though the breakfast was oddly skimpy, the place was otherwise everything a Best Western Plus should be.

The breakfast was surprisingly skimpy and poorly organized. Even the breakfast room itself was poorly arranged, with dining tables placed close to and actually obstructing part of the service area. That would be so easy to rearrange! The location is unfortunately typical of these "big box" hotels -- too far from Great Falls' nice little downtown or anything of interest nearby for walking.

I;m running out of positive adjectives....thus, anyone interested to read more about why I assign only 9's and 10', just scroll down to my previous evaluations....I stay at this property a number of times a year either on my way west- or eastbound through New Brunkswick

nothing comes to mind

Staff are great - friendly and super helpful. Rooms are as advertised. Parking is easy, plentiful and free. Pet fee is fair at $30. We have a non-shedding, 12 lb toy poodle. I doubt if there’s any extra effort required from your cleaning staff for our dog, compared to a large, long haired and shedding dog. Some hotels give a welcome package for pups. I’d suggest a bowl for water and perhaps some treats. The Delta hotel gave him a tennis ball, cookie treats and a roll of biodegradable poop bags. Smart.

Breakfast is poor, which is unfortunate as there are no other options nearby. Almost everything was gone by 8:30. If breakfast goes until 9:00 (kinda early to end it, especially when people are on holiday and catching up on their sleep) supplies should be refreshed. Almost all the bread was gone, only 1 apple left, no eggs left. No baked goods - croissants, banana bread, danish? Tub was advertised as whirlpool. It’s just an air tub. No jets to soothe sore muscles.

The breakfast was not a buffet due to renovations. It was a bag to go but good. The beds were comfortable.

The room was a little cramped. The pillow for my head was too poofy for my preference. It bothered my neck a bit. I like a flatter pillow for my head but that's just me.

Everything was new and clean, very clean, I havnt stayed at such a week kept hotel in ages. I was driving across the country and this was my last stop before home, i almost wish i had to stay two nights

only thing i didnt like was that not all hotels are this clean. my expectations will be higher at future hotels and im sure others with not be up to the standards this hotel was