Both were good

Tried to book one extra night, called booking/reservation number several times. It was hard to understand individuals who answered calls, I had to call several times. Finally booked and received email confirmation of booking then got a call late in evening that they were full. I had no where to stay. Nice lady from front Reception advised that this has happened before. This needs to be fixed. I think I should get a free night for future trip for my troubles.

Place looks worn on the outside( which I'm sure will be upgrade), but as soon as you enter, you quickly notice and feel the new vibe. Money is being spent to upgrade. Room was descent and clean, pool area was fantastic, great spot for kids and adults, with all three, pool hot tub, and sauna... .. and as a basketball team, the size and ability to put us all in one area was great, because the kids could run around and not really bother anyone...

I liked everything, though one thing could be added, and that simply would have been some bacon and sausage with the breakfast..

Breakfast room was nice, just no Gluten Free options, brought my own GF product. Maybe a question of food allergies should be asked during booking process. Location was great, close to highway 104.

Access door for night arrival was locked before specified time. That made for round about trip to our room. There was no elevator, so luggage had to be carried up flights of stairs.

the most amazing was the view from the room - the whole wall is window and the view of the country-side and wind mills is spectacular. the room is large and comfortable. The staff was very nice. Bonus points for real mugs and glasses in the room and real dishes at the breakfast (I mean not disposable). for the view - best will be from the upper floor, direction of the back side of the hotel.

the extra steps down to the corridor after we carried our suitcases up the stairs to the upper floor.

Clean,quiet,friendly, reasonably priced

My room 301 unfortunately had no hot water in shower,staff suggested we go to another room to shower which would have been down on the 1st floor. As we were all settled in for the evening we decided that was not an option for us.. So I suggested a discount on the room & staff agreed. Thank you !

The staff were extremely helpful and friendly. The pool, hottub and sauna were nice. The room was a good size.

The room wasn't as clean as it could have been, sticky spot on floor, dust around the bathroom register. There also were no utensils like spoons or stir sticks with the coffee. Only minor issues really, the staff overall vibe of the hotel outweighed the negatives.

The hotel is in an excellent location for travelling it is just off the highway. The staff is friendly and made us feel welcome. The hotel is very clean.

While breakfast was included I the price it didn’t live up to my expectations. There was limited choice with the only hot item being machine made pancakes and tea or coffee.

The hotel was very clean. We had everything we needed. The gentleman at the front desk was a great help and very friendly. Koodos to him.

The beds could use a mattress pad, and the mattress kept sliding off the frame a bit. But we had a great time on our mother and daughter girls' night.

Easy access to our room. The staff arranged our room to be easy accessible after we let them know we preferred a main floor room. The cleaning staff helped us use our door key the first time. Then each time we saw her she greeted us and asked if we needed anything. Our room was exceptionally clean. The hotel was close to downtown and major highway.

The chemical smell as we came in the outside door near our room was overpowering. They may have cleaned the carpets but the smell didn't change during our stay. We held our breath as we walked through that space.

Amazing gym, pool, sauna and hot tub! All functioning and very nice to use! Also the staff was lovely, the shower/bathroom very nice and we had a good breakfast (pancakes, bread, egg, cereal). All in all had a great stay with some true vacation feeling

Nothing! It was great