This used to be a rough motel when I was growing up. It's clearly under new ownership (by new I mean the last 20 years since I was in Chatham). My dad was a little worried when he heard I booked us to stay here for a one night stay, but everything about the experience was good! The rooms have been updated and are actually elegant. The one we had is in better shape than some fancier hotels I've stayed at elsewhere. There were no concerns from me regarding infestation etc, which is something I check at every motel or hotel we stop at. The tub was super deep so my child enjoyed playing in there and I enjoyed not having a mess to clean up! There was a mini fridge which was a saviour for us since we needed to store milk! The staff were SO nice! A young woman checked us in and ahe was incredibly kind and friendly. A man checked us out and he listened to the minor concern we had. The breakfast was simple (apples were the only fruit, but there were muffins/bread/English muffins/bagels, oats and 2 types of cereal, coffee/ hot water for tea, cream cheese and butter, milk and orange juice). It was fresh and yummy, and we didn't even realize it was included so it was perfect! The location is right beside a restaurant, accross from a Timmies (and a cool music store that's been there forever). The area is quiet. My dad really liked the firm bed; that's not something that I enjoyed, but if your preference is like my father you will appreciate them! Wifi was included for the reasonable price.

The coffee maker was broken. We didn't fuss over it, and the man thanked us for letting him know at check out. The TV was stubborn and it took a while to figure out how to get the channels to load. Those are literally the only issues we experienced; truthfully, they were not serious concerns at all. We only chose to stay here because the hotels were sold out and this and one other location were all that had vacancy when we looked online. But, we will absolutely choose to stay here again when we come down to see family again!!!! The price is in our budgeted range and it was worth the value of the location. Great management!

The smokers outside. We were on the top floor and had to walk through everybody smoking to get to our room.

You advertise this property as 3 star on your website. It is not a 3 star property. It is a decent roadside motel and that's it. We had expectations that were different than what we arrived to because of the advertising. The motel was fine, just not what we expected.

beds were very comfortable - we went to the Fortress Tavern for a night out to listen to a live band and its just a few minutes walk from this motel - excellent location for that nite. The room was large and had everything we needed - not the Hilton but very good for the money for sure. They offered free ice and a little continental breakfast which was good enough.

we liked everything - no complaints - and you can smoke outside your room which is a nice benefit that most places don't offer

The front desk lady was very kind, witty and funny. She had us laughing and smiling everytime we approached her.

There was someone lighting off fireworks outside out room - understanding it was canada day though but it was very loud. We understand that this was outside of the hotel's control and it did quiet down after a while.

Clean rooms, new amd the TV was set up to roku devices allowing you to log into your own streaming accounts and watch whatever you like and it sign out on checkout. Or simply watch the free items provided by roku

The location was a slight be out if the way, indont drive and it's in the outskirts if town but no too far you can still walk to it if you must.

Quiet, clean very comfortable. not busy or noisy. breakfast one of the best free breakfast i have seen and used in years Safe parking Laundry room and excercize room

the access to the the outside doors to parking lot in each room the electronice door cards did not work, ( sun damaged. so you could leave but not get back in that same way. you had to go in through the hall door to the room. but they are working on it .

Breakfast was a bonus at the price I paid. Everything was fresh and replenished before it ran out. No it is not a five star restaurant it but a Lot better than leaving on an empty stomach. The location is very easy to find with convenient parking and easy access major roads, eating establishments, downtown was just a short walk etc.

Air conditioner was fine as far as keeping the room cool. It was running when I arrived on a very hot day but it is just a bit noisy. On the other hand the owner told me that more renovations were on the way. (I believe her as the property was quite acceptable and showed significant signs of improvement.

Good location; convenient to local dining and eateries. Well apportioned rooms including refrigerator, microwave, coffee maker, hair dryer, iron and ironing board, work desk and additional al small table. Reliable wifi, and plenty of electrical outlets, including in the base of several lamps for charging phones and laptops. Great staff. Very clean. Quiet at night. great working AC.

Water pressure in shower was very weak. Only a single switch to turn the bathroom light on/off and the sink area lighting outside of toilet. Fan is loud and comes on when the light is on, so if you are one who likes to leave the bathroom light on and the door ajar so that you can navigate to the toilet in the middle of the night in a new/strange room, then the fan will be too loud to do this.

Great location for us to get to our conference and still enjoy places in the area. The place exceeded expectations related to cost, quality, and location. The staff were super helpful and we knew if there was an issue, they'd help

NA

Conveniently located directly across the street from Tim Hortons, room was Super bigger then a standard room. Very clean and relaxing. Not greedy and not over priced. Decent. Will definitely make this our go to when doing an overnight in Chatham.

Nothing to not like.