The location was good and easily within walking distance of the office. I loved having the washer and dryer as I didn't think I would need it but I did! And everything was self-contained within the room such as a kitchen if you felt like cooking with all the basic utensils and supplies. The shower gel also smelled nice :)

I usually like a firm bed so I found the bed a little too soft. There were lights in the main living room but wish it was a little brighter...again - just a personal preference. For accessing the hotel and your room, you had to type your code in the elevator and a few other locations - I believe it was a 6 digit code - might have been easier to just have a unique QR code and tap from your phone (if possible).

This was the ideal setup for a visit to Hamilton. I was looking for a place to stay where I could also have some work discussions...not something I wanted to do sitting on a mattress and an uncomfortable chair in a normal hotel room. So the living space in the Laundry Rooms was exactly right, relaxed and comfortable. The separate bedroom was very dark, most mornings I didn't know the sun was up. Sleep quality good. Internet service is fast. Location is fantastic. Ate in both of the restaurants adjacent, Plank and Ciao Bella. Excellent meals at both; don't sleep on the pineapple pizza at Plank, yeah pineapple doesn't belong on pizza but when it is marinated in mezcal, that's a different story. A 24 hour market is around the corner. Value for money a major bonus as well. I felt this was better than a room at the typical hotels in town.

It is a little tiring to enter the vestibule / building / elevator / room with a code, but safety is important. Parking, as others have mentioned, is complicated. Typically I parked in one of the nearby surface lots, then moved to the street for overnight since they reset their clocks at 5 AM or 6 AM and the street parking doesn't require payment until 8 AM. The hotel's price for garage parking was a lot higher than this approach.

Great amount of space, kitchen facilities, large bathrooms, good bedding, fun design. Good restaurants around building. Nespresso includes some pucks. Garage option (separate charge)

Plugs in bedrooms are not placed at night stands, so you can’t have your charging phone or watch next to you. Only overhead light in one bedroom, missing a lamp. Paint is scuffed, particularly baseboards (they used flat white paint) so it doesn’t look as fresh. Upholstery isn’t looking as fresh and could use a good steam cleaning. Shower head deserves an upgrade. Queen bedroom door doesn’t close because of furniture placement, should put in smaller nightstands to move bed over.

Location, cleanliness, in-room amenities, comfortable bed and furniture, lighting, the view, large windows and "balcony", room size, and layout. Customer service was excellent, addressing questions and fulfilling requests quickly.

Small bathroom. Prefer walk-in shower instead of the tub/shower combination. Hinged, glass door for the shower did not work well; Fragile and awkward in the tight space. Body wash was empty. Kitchen dish soap was empty. No hot water until I worked with the in-line heater. Light coloured walls and furniture show some scuffs and stains from previous guests. None of these are major issues. Just minor annoyances.

Clean and modern look was very appealing. Everything was easy to find, and we didn't look hard for what we needed. Very convenient location for transportation whether on foot, scooter, bus or train Easy to access/communicate over text or email. The market around the corner was Incredibly handy!

Parking we had was still convenient for the location if you are non-disabled. Onsite parking, of course, would be ideal, but FCFS make sense. There's a fan in the bathroom and above the washer/dryer that are on constantly on. It did not disturb sleep but was noticeable if doors were not closed.

We booked it because of the layout - we liked having separate bedrooms and a kitchen. The bed was comfy. I was concerned there would be a lot of noise as it's definitely on a lively night street, but we didn't hear anything.

I was disappointed in the cleanliness. It was clean - but not as clean as I would expect, especially at that price point. There was some food stuck to the wall near the dining table and the bathroom was really dusty along the baseboards. There were also some stains on the towels. I also found the # of text messages about the stay to be annoying.

Being able to go to my apartment balcony overlooking the block to choose a place to eat. Enjoyed The Plank, The Lobby and The BSideSocial and the good staff there. You could see all the block had to offer and Google menus and all within walking distance. You can’t access elevators to apartments without a code, and if anyone manages to slip in, you can’t access floors without a code. Great for security. Clean apartments with fresh designs and well appointed. On site manager was great - friendly and responsive.

Read these as not a deterrent in any way. I would suggest some bureaus or shelving in bedroom closets. I would also suggest a laundry basket in laundry room. While soundproofed I assume, come Fri/Sat night, we you may hear the music/party noise from the Augusta Street establishments. Some may not care, some may. This is all given in a constructive vein, as we stayed elsewhere similarly priced, and it didn’t even compare to the favourability of The Laundry Rooms. Thank you.

The room was a fully equipped apartment, with a large TV area, a small dining table, writing desk and fully-equipped kitchen. The Plank restaurant in the ground floor was great - loved the duck poutine especially. There is also lots of parking near the hotel. There was an issue regarding pet fees as I was not notified of the fee at the time of booking; the hotel acknowledged this and waived it in the end for my stay.

The bed was a bit small (smaller than a queen). There is also only one elevator in the building so it takes a while for the elevator to come; however, you can take the stairs to go downstairs (cannot go upstairs though as doors are locked).

The rooms were amazing, the free ugrade was awesome. the second bedroom helped drastically. The beds were super cumfortable. I really enjoyed meeting the owners while working on the show in the lobby. We greatly thank you for everything you have done for us. hope to cross paths in the future.

Nothing. Everything was up to and exceeded our expectations. if i wanted to be highly critical, the coffee machine makes really small cups, and a few extra creamers would have been great, but this is such a small thing. Our stay was amazing and the coffee was delicious.

The apartment is very modern and comfortable , the huge window give a great view of the city, the electronic entry system is very convenient and safe.

It was stated clearly in the initial description of the property that parking had an additional fee and was limited . We explicitly checked the box on Booking.com that we were looking for places with parking and ended up choosing this apartment because it was a little less expensive than our other choice but it ended up being more expensive after we booked and the paid parking information was sent. That should have been stated upfront.