The room was comfortable. I loved the addition of a chaise lounge! While my husband worked at the desk I was comfortable on the chaise lounge!

I’ve stayed at this location numerous times and continue to complain about the cheap plastic utensils! I was barely able to cut the waffle with the knife and the fork tines bent while trying to stab the piece of the waffle. I would expect a hotel of this calibre to have stainless utensils! Also….. so much plastic!! Not good for the environment!

The room was quite spacious and clean. There is a coffee machine in the room, with coffee and tea provided. The bed was very comfortable, and two pillow options were available (firm and soft). The breakfast tasted good and fresh. Finding the building was also quite easy.

The view wasn't the greatest despite our room being on the highest floor (not a big deal, but looking at parking lots just isn't very exciting). We went to breakfast a bit later (around 9am) and the options at that time weren't the greatest (there was still plenty of food to choose from, but some items weren't replenished).

The beds were the most comfortable thing I have slept in in years..........it was awesome , will be returning next year if I can get a reservation............staff were so polite and helpful. I would absolutely recommend this hotel to family and friends.

The kids next door that kept running up and down the hallway.

Beautiful hotel, comfy clean rooms! Check in was easy and friendly. Room was spacious and very clean! We didn’t know we were going to have an adjoining room between family which made it even better!

The breakfast was disappointing. There was still 40 minutes until it was over, there was no hard boiled eggs or scrambled eggs. We stayed until breakfast was over and they never made more. No pancakes, bacon or waffles. For a hot breakfast it wasn’t what I was expecting. Some beans and sausages were the only hot food when I got down there, they did end up adding some undercooked potatoes after a bit.

Clean room. Great and responsive housekeeping staff Quiet. Comfortable. Good A/C Helpful and professional Breakfast staff Plenty of parking

Room was not full ready at check-in (missing coffee/cups + one hand towel for 2 guests). Had to go down 4 floors to pick it up from the front desk. Arrived at 11pm. Front desk staff refused to put a tiny smile on his face during check-in process. limited breakfast variety.

Cleanliness. Location

Not enough coffee pods in room. No decaf coffee pods. Asked at desk during check in at 10:30 pm and was told that I would have to get them from housekeeping in the morning, that the “desk” doesn’t supply them, yet the next afternoon when I asked for them, the desk person went behind the wall and gave me a few.

The location was great as it was only 9 minutes away from the Wedding venue. Check in was quick - I requested early check in and we were able to check in when we arrived at 2-30pm.

On the down side, when we returned to the Hotel after the Wedding, My daughter went to look for the ice machines, which were all EMPTY. She then went to Reception and was told if there was not any in the machines they did not have any!! My daughter then walked to the Gas Station at the corner of the street and got some ice. I have never before stayed in a Hotel that was unable to provide ice for customers!!!!

Express so we expected basic. Instead, room was very thoughtfully laid out--long bench for more than one suitcase, 3-4 hooks on wall. Chargers, built-in multi-national sockets. Laundry room on each floor. Our room had ability to connect to the one next door. I kept thinking--it's simple, but they've thought of everything. Pool and decent fitness room. Beds very comfortable. could open window; nice! Pleasantly surprised.

Breakfast had decent variety--toast/bagels, pancakes, eggs-bean-sausages chafers, juices and oatmeal. Wider selection of fruit (more than just bananas) would've been nice. Machine with espresso-based coffee would've made the deal for me.

I love that the staffs are so accommodating. They were able to check us in early and switch our room from Tub washroom to a walk-in shower washroom. Rooms are clean and even have separate bin for recycles.

One of disappointment is that there is no Chicken or Veggie based protein for a non pork/ beef eater at breakfast. Another is that I booked the Holiday Inn instead of Hilton next door because the pool looks much nicer and bigger than theirs. However it was closed during our stay. Not sure if it has been closed since pandemic but it should be nicer to just put it on your website during bookings. Lastly, I have stayed in hotels in Asia that is about same price as Holiday Inn rate per night or even less and same or much higher star rating and they have toiletries available for people that forget to bring toothbrush or toothpaste. Just something that should be consider in the future. We were okay since we bring our own always.

We appreciate the location and we were upgraded to a studio suite that was very spacious.

The screen on the window did not fit properly. As a result there were several flies in the room and we had to keep the window closed. Also, the Fitness room was very warm and there was little room for me and my yoga mat.