Hotel was better than expected and we would love to come back to Kerry Hotel. We took the club room which meant there was a breakfast buffet, afternoon tea, and happy hour included in the price. this was excellent value for money. Staff is extremely friendly and helpful, from the porters to the concierge to the staff in the restaurant. Rosalie even remembered my coffee order every morning :) room is super spacious and comfortable. Also quiet and central enough location. Overall, hotel is incredible and we loved our stay.

WiFi didn’t work for me the entire stay

Beautiful well appointed property with excellent dining and bar

The only thing I missed was a Nespresso machine and capsules in the room .. instant coffee satchels are not 5 star )

Super comfortable, big room, toiletteries, bath robe and slippers for kids 😊 Outdoor playground, excellent sport, pool and spa facilities. Connected to a shopping mall, walking distance to underground station and plenty of stores. Our concierge Melinda really went the extra mile. Thank you! Just fyi to be prepared: children over 3 y.o. are only allowed in their relevant gender change rooms to the pool; as my 6 y.o. son had to go through on his own, the staff was really helpful

It would have been better to have a guest discount or deal for the kids park.

Coffee at breakfast was terrible

The breakfast was good, had a good selection of local and international food. However the coffee was not good, too watery. The room was spacious and clean and there were nespresso capsules. The pillows though had a weird smell not because they are dirty or anything but they were streamed for too long, they needed a fabric softener with good scent. The room service was amazing, we ordered salmon and pasta which both were great in taste. the bathroom was big with sections for shower and tub with a door to not mess up the entire bathroom with water. The concierge was super helpful whenever we needed to go to any place, helping us as well to order DIDI to go wherever we needed

the lack of good scent on the fabrics of the bedsheets and pillows

The Kerry Hotel is the best hotel we ever experienced while abroad. It was our first trip to China and the neighbourhood already made quite an impression; the staff was helpful, the premises very impressive (there's an Olympic swimming pool, which really sealed the deal for me as an avid swimmer!), the breakfast was also absolutely worth it. A concierge also was very helpful to help us visit Beijing (how to get from one place to another, how to make reservations, etc). We absolutely loved it! We would also very warmly recommend the "T9" tea shop which is in the mall next to the Kerry hotel. We discovered this brand in China and now we can't wait for the brand to come to Europe, too!

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The hotel’s location is great, in the center of CBD of Beijing. There 2 metro lines nearby. The hotel has a lot of facilities to offer which is nice. The room itself is kind of out dated and furnitures are relatively old. However the bed is very comfortable. We had a few good sleeps there. The bathroom is spacious with separate shower and bath. When we checked in, we were offered to pay extra for lounge drinks and finger food. It turned out to be a good plus for our stay! The food may not be the best quality but the choice is good and enough drinks and ice cream etc for the kids. So we enjoyed it! All in all, great service and very friendly staff from reception to the room service staff.

Breakfast has a lot of choice but not many tasty choices…

A magnificent hotel with a high level of European quality. We were accommodated in a club room on the top twenty-first floor of the building and as members of the club on the eighteenth floor we had the opportunity to have breakfasts, lunches and dinners with a magnificent view of the modern Beijing's Downtown. The location of the hotel is very convenient for getting to the Great Wall or walking around downtown. October is the best time to visit these places and Beijing. Everyone speaks English in the Kerry Hotel. The most important thing for me is the cleanliness of the rooms and the attention to guests at this hotel at the highest level.

Nothing, all the work of Kerry hotel and its staff was at the highest level!

Fantastic hotel for visiting Beijing especially with kids as its location and facilities are top notch. Rooms are spacious and well appointed. We got the deluxe double with mini bar and it was more than enough for a couple and 6 year old. Shower and bath were amazing, view was stunning, DiDi’s know where it is and you can jump in them off street.

Only issue we had with the hotel was a couple of reception staff members didn’t make us feel welcome. There was one older lady who was brilliant and went out of her way to help us when we wanted to send postcards and go for walks but a couple of guys behaved as if we perhaps weren’t meant to be there, perhaps not rich enough or something but it was noticeable. It wasn’t a language barrier thing either as there were others who spoke no English but were courteous and tried their best to communicate with us but just a couple of guys didn’t live up to the hotels high standards.

I liked the Kerry hotel, it has a lot to offer. Great access to the business, shopping, restaurants area, excellent Dragonfly wellness center (famous in China ), and great fitness and swimming facilities (25m swimming pool) the room and bathroom were clean and well-organized, although a bit small (bathrooms) the breakfast is great, has a selection to please many tastes the staff was very friendly Location is unbeatable, beautiful park area in a walking distance, major streets and driveways. Definitely a choice for business travellers!