I stay in the hotel at Nuo Beijing for 8 nights and the experience was impressive. I was fracturing myself in Beijing and done an ankle operation at United family hospital next to Nuo, the staff and concierge and cleaner was incredibly supportive and helpful as I have to use wheelchair and a lot of things the staff makes it so convenience for me. I really appreciate the help and enjoy my stay in Nuo. I will definitely recommend you go, worth every penny you pay.

Me and my boyfriend were absolutely blown away by the Nuo hotel. The staff were so professional and the hotel was beautiful. I would like to give a huge thank you to Frank who went above and beyond to make our holiday so special. I would recommend anyone visiting beijing to stay at the Nuo hotel, it was definitely the nicest most professional hotel me and my boyfriend have ever stayed in. The pool and spa facilities were lovely and were definitely an added bonus! Thank you again to all the staff and a very special thanks to Frank.

The food was very expensive however, it was also delicious and the service was amazing service.

We returned after several years and still love this luxurious and comfortable hotel. Club accesses the executive lounge with all meals included at set times and 4pm check out. The pool with jacuzzi and gym are very clean. Staff are highly trained and professional. Check in was very efficient. The room is very comfortable and furnished splendidly. The spacious bathtub in particular is a highlight. The decor in the lobby features art.

USB ports lacking

I was very Thankful as Johnny helped me get a ticket on the Speed train for Kunming and also helped me make hotel reservations in Kunming.

Your WiFi needs to be secured with VPN. I would have the morning breakfast buffet and they would run out of certain dishes and not replace them. Some of the food items on the Buffet line were cold.

It’s a beautiful and peaceful atmosphere. The room welcomed me with calm music and a view of the cityscape. The bathtub was so luxurious!

Very spacious room decorated with taste, beautiful and exceptionally clean. A fruit plate was waiting for me in the room. Every facility is new, I also like the espresso machine and the walking closest. Everything about this hotel is excellent. This is one of the best hotels I've ever stayed for years.

Beautiful room, good size, very comfortable and a feeling of modern luxury . Staff were all excellent, especially Myrna on reception, who was so friendly and helpful. Excellent restaurant breakfast and room service dinner. Spa and good size swimming pool looked lovely, but with a full packed touring schedule we didn't have time to use it.

Can't think of anything we didn't like

The room was enormous and had a great view. The bathroom was a great size too. The bed was large and comfortable. The breakfast buffet was large and had a full range of Asian and Western options. The lobby smelled amazing.

Nothing

Everything was amazing. The room was very tidy and comfortable, and the staff were excellent. The lobby was extraordinarily spacious, and the staff were exceptionally friendly

I wish the reception could communicate better in English

Hotel It looks very grand and atmospheric. Clean and glamours. If you like Chinese culture , and want to experience the new lux chinese hotel , you don’t want to miss this one.

Room lights is not bright enough for me, elevator is very dark as well. The stuff are polite, event too polite and too shy!