Good location near the Gongbei border checkpoint. Clean and comfortable with decent-sized room. Spa is in building next door.

The spa is charged separately and not included in the hotel room price.

Booked a family room and a twin room. The family room was huge and comes decorated with a small tentage. The toilet was also huge in size and the wardrobe is located inside which makes changing of clothing easier. Room cleanliness was great, and there is a laundry room equipped with free usage for washer and dryer, it even has a TV and beverage for you to enjoy while waiting. Breakfast spread was decent, with local and western spread. Location wise is good too with many entries and convenience store within walking distance. My family even walk to the xiawan food street which comes alive with street vendors at 9.30pm. Ride hailing from hotel to the Chimelong Ocean Kingdom cost around CNY 40 to 60 based on didi app.

For the family room toilet, perhaps one more floor mat will be nice.

The interior is quite modern, clean,and the staff is very friendly. The rooms are equipped with smart home systems, but I think it only supports Chinese. Additionally, the hotel offers shuttle services, which make traveling to and from the port or pier quite convenient.

The delivery robot consistently gets lost. On one occasion, it took nearly 30 minutes to deliver from the first floor to the fourth floor, which is quite astonishing. the shuttle service wasn't clearly communicated during booking and can only be accessed through wechat, which is quite inconvenient for those unable to use the app."

This hotel boasts a generously sized and maintained room that provides ample space for guests to unwind and feel comfortable. The bathroom is particularly noteworthy, featuring a beautifully designed bath tub that adds an extra touch of luxury to the overall experience. What sets this hotel apart is its proximity to a nearby spa, conveniently located in the adjacent building. This spa is an absolute gem, offering a serene and tranquil ambiance where guests can indulge in various rejuvenating treatments. During my stay, I had the pleasure of receiving a remarkable massage, leaving me feeling utterly refreshed and allowing me to achieve a state of complete relaxation.

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Good values. The breakfast buffet is good. The Spa is nice.

Room could be cleaner if the management can pay more attention on details. Bathroom walls and floor are slimy and dirty . The hotel is about one mile from the train station, a bit too far when you walking with luggage.

The Customer Service Officer namely Ms. 谢 very friendly and very informative. Very smooth process from check in till we check out. Appreciate her assistance and service provided.

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You can get what you need in the room. The room facilities are excellent. The tiny little things that the hotel provides, like rubber bands for the hair, slippers for kids and heart-shaped cups, will lighten up your days.

If pajamas are provided, that would be wonderful.

Renovated and good location

No

Free fruit bar, drinks and ice cream at the spa centre (2/f). Spa pool is included in cost. Free shuttle bus provided to the Qingmao port to Macau, and also HK-Zhuhai-Macau bridge port. Buffet-style breakfast was nice. Hotel was close to an area with restaurants.

The front desk manager 鄭秋风did excellent job. Very helpful and attentive

The food at breakfast buffet was all luke warm.it be much better if they were at right temp