Staff are very helpful and nice. Breakfast area is big with a good view of the city. Breakfast has a lot of Chinese dishes and only few Western dishes but still both are delicious. Coffee is amazing good. There is a mall next to the property with two steak houses and a couple Chinese restaurants. You have a lot of local restaurants and eateries in the local mall next to Line 6 subway station. There are two convenient stores near the property to get drinks, snacks and daily necessities.

This property is away from subway. 15 mins walk from Line 1 and again 15 mins walk from Line 6. You need mobile map apps to show you direction to find the property location. If taking Line 6, you need to cross a busy road by underground walkway with stairs only. Therefore bring a suitcase is a little bit difficult to walk down and up staircases. There is escalator from Line 1 subway to street level to exit by Exit 5. Then to walk along a side street to reach the property. If you are a first time visitor by air or by high speed train, better to get to property by taxi or by limousine.

I loved everything about this property. I was lucky enough to have a great room on the 35th floor overlooking the entire city of Changsha . It was beautiful!!! on top of that my shower had floor to ceiling windows so I could see the other side of the city while I took a shower, which was pretty cool. The amenities are great, the gym was spacious and had everything that I needed. In addition to that they are attached to a supermarket and mall so if you ever need last-minute items, they are all there. I pretty much enjoyed every bit of staying at this hotel.

What I thought was a little bit disappointing was that they didn’t have much utensils to cook with, and I ended up purchasing some stuff at the supermarket downstairs. They didn’t have any paper towels or anything to clean with like most hotel kitchens would have; so I would suggest perhaps, putting in some plates cups glasses, that way your guests can utilize the kitchen

The property is in an excellent location for sightseeing, first of all. Being next to a large mall and having a convenience store near the entrance is helpful. The staff are extremely helpful, professional and pleasant. One of the staff kindly called the Hunan Museum to find out about reserving a visiting spot, which is how I found out you should reserve online for the museum at least a week ahead (the museum suggested at least 3 weeks ahead to be sure I got a reservation date most convenient for me). The breakfast buffet was awesome, with several new dishes everyday, as well as staples for Chinese breakfasts. For those who wanted a lighter, or more Western breakfast, there was cereal, toast, fruit, yoghurt, and bacon and eggs. The room had a very comfortable bed, and a shower that worked excellently. (I’ve had too many hotel showers that didn’t work well, or drained badly into puddles all over the bathroom floor, so I do appreciate a properly designed shower.)

Since I travelled solo, I booked the smallest room. It was REALLY small — nicely designed, but very cramped for a 5-night stay. My small suitcase had to go on the big window seat since there really wasn’t anyplace on the floor with space except right in front of the door. For one or two nights, it would have been fine, but I will be paying a bit more to get a larger room next time I stay at this hotel. I would recommend that people go for a larger room if staying more than a brief stay.

A luxuriously sized apartment with all the necessary amenities to make our stay super comfortable. Its location was excellent as it was linked to a large shopping mall with loads of retail shops and restaurants. It's also a 10 mins walk to the XiangYa Hospital subway station, which runs the subway line 6 direct to/from the airport. Breakfast was substantial and had a good variety.

Nil

We stayed in total 5 days at this apartment (room3317 and 3904) and really like it. It is spacious, clean, fully equip with all the necessary amenities. The staff are very friendly and helpful to helping to resolve issues. We had many on line purchase sent to the apartment while we are travelling in other county and they help to receive the purchase. Keep it up the good services.

Nothing

Check-in and check-out were quick and easy. The breakfast area has a wonderful view of the city from the 43rd floor. Breakfast offers fruits, cereal, bacon, sausages, eggs, fruits, etc., as well as Chinese dishes. You can also request a room on a higher floor. The hotel is connected to a shopping mall with a supermarket, 7-11, Starbucks, and several restaurants, and it's only a 10 to 15-minute taxi ride to the city center where you can find many of Changsha's famous tourist attractions.

- Excellent service by the staff, especially the reception, housekeeping, and gym - The swimming pool - The laundry machine in our room - Our room was really big and comfortable and had a great view - The room was clean

- The entrance was a bit hard to find - It took some time to get to the central area (eg Pozi Street) - We appreciate the separation of the dry and wet areas, but the whole shower and washroom area was transparent (ie without curtains), which was not very family friendly

This hotel offers free self service laundry service And such excellent service staff who arranged to pack breakfast for us as we were checking out early in the morning to catch the bullet train Nice delicious breakfast (much better than the breakfast in Guangzhou hotel)

I don't know

The room was really comfy. There were all the necessities and also snacks ! It was really clean and bright. I had an amazing view from my room. I also felt really safe with all the security staff members. Also, there was a laundry room, a swimming pool and a gym.

The room was not very big, but for a solo traveler, it was enough. The location is a bit far from the metro station. But since the cab is pretty cheap, that's not a big problem.

Bed was comfy. Breakfast spread was good. There was a walk-in wardrobe which we were happy to have. There was a washing cum dryer machine in our apartment, thumbs up!!

Lighting a bit dim. Access to hotel lobby was challenging as many Didi drivers had challenges finding it.