As soon as we arrived at the property, Xiang greeted us and helped us with our luggage. He doesn’t speak any English and we don’t speak any Mandarin, but that was no problem for Xiang as he has a great system. The first thing he does is sit you down in the reception area, adds you WeChat and voice dictates messages to you through the app, which he then shows you how to enable automatic translations for, so it’s as though you’re having an everyday conversation. Brilliant! This was super handy to have set up for the rest of the time we were there too. He then took the time show us a huge map of the city and point out all the best things for tourists to see, as well as recommendations for good restaurants. He was so attentive the whole time we were there and was always very kind. He also gave us fresh bananas and other fruit every day! The room was great! We had a balcony with a view of the river, which was stunning! The room was clean with a comfortable bed, great air conditioning and a clean private bathroom. Everything here was great! We loved our stay! Thank you Xiang!

The hosts were absolutely wonderful and made our stay truly exceptional. From the moment we arrived, we were greeted warmly and given a refreshing welcome of fresh watermelon. The hosts even went the extra mile by meeting us on the road and carrying our bags up the stairs to our room. Throughout our stay, the hosts were incredibly attentive and responsive, always being available to reply to any messages or questions we had. Their thoughtfulness really shone through when they offered to escort us to the boat tour, allowing us to skip the long lines for the most popular nighttime activity. The hosts also provided excellent local recommendations, guiding us to some delicious restaurants that really made our dining experiences memorable. When my bag unexpectedly broke, the hosts kindly sewed it up and repaired it for me at no additional cost - such a kind and generous gesture. The room itself was incredibly comfortable and had an outstanding view. The entire hotel stay was truly fantastic, and I would wholeheartedly recommend it to anyone considering visiting this area. Thank you so much to the wonderful hosts for making our trip so special!

Although small, the room is well designed and had everything i needed. EVERYTHING is very clean. Clean comfortable bed with quality bedding. Excellent location - my room's exquisite balcony had a wonderful veiw of ancient town. Finally, why the rating really deserves 10, most important aspect are the hosts. In all my years of travel, I have never had any hosts that went so far above and beyond to accommodate me. The owner was in constant contact with me to ensure I was not lost, met me at the bus station, found a good taxi on my departure, etc. The family met me with a generous bowl of fruit and drew out directions of places of interest. There are two luscious gardenia trees on the property, and the owners offerred a generous bouquet with intoxicating smell of these wonderful flowers. When leaving, I received the most beautiful and fragrant gardenia as a gift. Thank you!

Poor drainage in the shower. Bathroom was tiny to begin with - there was no place to put toiletry bag - so the water from the shower seeped all over the bathroom floor. The shower was nice, hot and powerful, but if you use it as intended, you are ancle-deep in water. If I spent there more than 1 night, I would have asked to fix it or changed the room.

The owners of the Wang Jiang Inn were very very helpful even if they didn’t speak English. They gave us precious tips on where to eat and things to see. They went out of their way to feel us welcome.

Getting there is a bit tricky because the map does not correspond to the actual location. The owners write to you the day before either precise information. Follow it and you will be fine. Communication is a bit difficult, but for sure is balanced out by the kindness of the staff.

Absolutely amazing stay at the Wang Jiang Reclusive Boutique inn. The room was clean, unique and beautiful. The view was stunning. The hotel is a few streets back from the river but this was perfect because you could enjoy the lively atmosphere from the balcony but the hotel was so peaceful and quiet. The hotel owners were so kind and even helped me arrange a birthday cake for my partner prior to our arrival. I cannot thank them enough. They were so friendly, welcoming and helpful. Upon arrival, they showed us on a map where the best places to go were in the area and helped us sort taxis the next day. I cannot recommend this hotel enough!

I had a pleasant stay at this inn. The rooms are spacious and comfortable. The view is amazing overlooking the river. Location is good and within walking distance of the Fenghuang tourist areas and the Maglev line that takes you to the main train station. Hosts are very friendly and helpful!

Exceptionally great support from the owner who provided me with detailed information on arrival. After I got out of the taxi, he was waiting for me at the Nanhua gate with an umbrella and helped me carry my luggage to a nearby accommodation. Friendly atmosphere of family accommodation, but with hotel comforts. The owner arranged a ticket for a boat ride, recommended where to go for good and cheap food, where the locals go. Great views, close to the center, but in a quiet area. I highly recommend it.

I had a super relaxing stay high above Fenghuang with a great view. I speak and write Chinese, so communication was no problem. I arrived by taxi from Fenghuang train station, which is a 20 minute ride away. The ower picked me up from the bridge. So, no problem to find the place. The hostel is much quieter than other places directly at the river, where you cannot avoid the karaoke bars' noise until late night. It is close to all sights and the old town, but also close to the modern parts of the city where you will find supermarkets and a lot of other options for breakfast, lunch and dinner where the locals go to. Very comfortable beds!

Water was leaking from the shower, but this can easily been repaired. I am sure the owners will take care of that.

The hosts are extremely welcoming and helpful, picked us up from the taxi and carried our luggage to the property. The property is a traditional charming house, with beautiful and comfortable rooms upstairs. The lovely balcony has amazing views over the river, mountain and this beautiful part of the town, with a typical bouncing chair, a table and other seats for comfortably enjoying the scenery. We took only around 15 minutes taxi from/to the speed train station and only 5 minutes' walk to the town center and all scenic walks.

There are only stairs, but the host promptly took the luggage upstairs. The place may, however, be challenging for people with moving difficulties.

I loved my stay here! The location was perfect for me, just a few minutes walk from the main part of the ancient city but still far enough to feel quiet and peaceful. There are a number of stairs to get to the property but the host kindly met me at the bottom and carried both my suitcases all the way. The room felt very comfortable and was a good size. I had a great view of the river from the balcony. The hosts were very helpful and shared lots of information including restaurant recommendations. If I ever return to Fenghuang I will definitely stay here again!