Helpfull staffs, they can speak English. Room is very beautiful, spacious and full of modern furnitures, love the washing machine (with dryer function). Fantastic location, Metro is 100m nearby. A lot of malls in a range of 1, 2 stations. There are FamilyMart, seafood restaurant nearby (Baiyan), which you can choose seafood by yourself in 1st floor supermarket & bring to 3rd floor for processing (go to 3rd floor first to get ticket number).

Location of the hotel is wrong in Booking apps. You should use location in Apple or Baidu maps. Otherwise you will get our wrong Metro station.

The bed was very large and comfortable with high quality linen and pillows. The room had a washer dryer machine with washing powder supplied so you can wash your own clothes. There is a convenience store just outside the hotel and Nanshijie metro station is only 150 metres walk from the hotel so there is good travel options from the hotel. The hotel is only a 5 minute taxi from SIP railway station which is a very easy to use train station.

Breakfast was pretty simple. There was a good variety of Chinese cooked foods but the selection of fresh fruits and pastries could be improved to fall in line with the standards expected at an ASR group hotel. The sausages and what was meant to be bacon were very poor quality. Much better can be sourced from the nearby supermarkets if you want to cook a western breakfast in your room using the cooker or microwave.

Staff always friendly and accommodating. Good location and good in room facilities.

Western breakfast options could be higher quality. Many rooms have an over bathe shower, so this could prove difficult for some.

Everything we needed for a family of four in the apartment. Very comfortable beds and rooms.

Breakfast options a bit limited and cold. Could have used some more western options like pancakes or muffins. The fruit options were also a bit lacking - only two types avalible.

Great location. Wonderful staff who were really kind to us and looked after us. Cleanliness excellent. Wide choice of breakfast items.

Nothing

The breakfast was good. The swimming pool was very big. The kids inside playground is good for small kids. The terrace is nice. They have a rabbit and birds on the terrace. There is also an area to practice golf.

all good; nothing to complaint

The gym is big and spacious, rooms are clean and equipped with kitchen. Close to subway stations and convenient stores. Great breakfast.

Swimming pool was closed during our stay. No sauna or ice machine.

Good location and spacious room. Lots of eateries and supermarket nearby.

Can smell of cigarettes at hotel corridors on the “non-smoking” floor

The front-desk and housekeeping staffs are very fast and helpful to resolve matters. Big room, Good location and near to mrt.

None

Location, amenities, fast check-in, long breakfast hour, friendly staffs, family mart

The couches too few for family of 4. Size also small. Breakfast could have been perfect with some bacon, real cheese and home-made pancakes