I was born and raised in Jinan until I was 18, so I’m very confident in my review. InterContinental Jinan is the best hotel you can find unless you need to stay near the CBD for work. It’s right in the heart of the city, or the old town, as some would call it. It’s very close to great food, malls, grocery stores, and popular sights. We've stayed here three times, and we’ll continue to choose InterContinental Jinan in the future. The interior design is very similar to the Four Seasons Beijing, but the atmosphere here feels much friendlier. We love the breakfast buffet, have hosted family meals with their dinner buffet, and enjoyed the rooftop bar, which offers a great view of the city on summer nights. I know there are other big hotel brands in Jinan, but I honestly evaluated all of them (location, convenience, etc) and found InterContinental to be the best. To sum up, even though we have family we could stay with in Jinan, we feel more at home at the InterContinental. Thanks to everyone at the front desk; we’ve never once had a bad experience with reception.

To be honest, not much to complain about. One of our suite’s bathroom doors was installed inside-out, but I don’t think that’s a big issue. I have to admit, Jinan isn’t as big a city as I remembered from childhood—it feels more like a town compared to a metropolis. But enjoy the warm, welcoming vibe and the fantastic local food! We never experienced any cleanliness issues, and the cleaning staff were incredibly friendly every time we needed help.

The reception has been very pleasant, from coming into the hotel, check-in all the way to walk into the room... was also surprised that the smaller room meant for kids, was indeed decorated for kids. Very kids friendly option.

As a foreign tourist, I have to give all the passports of my family to the receptionist to make copies. After settling at the reception counter, and going into the room, I realized that I'm missing a passport... which the receptionist left it inside the scanner... luckily this was detected early, otherwise we would be in trouble if we arrive at the airport without it. It's a very common mistake, just make sure the reception SOP includes checking the scanners for passports before sending the guests to their rooms.

The friendly staff and the helpful people around in the hotel especially the concierge, he arranged a taxi to pick us to the TAI mountain and he was so worried about our safety when he didn't hear from us for long, very kind and considerate service rendered

Nothing, maybe too near the shopping mall and food street which made us eat more and spend more money

The buffet was amazing and the location was perfect for exploring DaMing lake and the surrounding area. There is also plenty of shopping and places to eat near the hotel.

My room was dirty when i checked in . i had to call reception to have it cleaned. i understand the staff cleaner could speak english.

the rooms are dirty

The hotel staff was very very friendly and the facilities were exactly as depicted. The bed was comfortable and room service was great with care in their service. Breakfast was fabulous with many western options. Hotel staff checked in to make sure everything was good in person which is rare at hotel stays. Great location with lots to do around including a fabulous food street.

The room was great overall but not thoroughly cleaned before my stay. There was a used cotton swab on my floor and the hangers were extremely dusty, to the point I didn't want to hang anything. The cooling system in the room did not get below 24 C even with it set to high and 16 C. At breakfast they cleared my food while I got up for a drink.

Well located for one to access many places.

No waiting chars at the first floor for visitors.

BREAKFAST IS OKY. AND STAFF VERY HELPFUL

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great location. very friendly staff. brought coffee to my room when the machine was out of service.

Great bfast.

All is good