The staff was so helpful and polite. If you need an English-speaker, ask for CiCi. Her English is very, very good. The rooms were clean and the decor in the main areas was also really nice. The breakfast was also good. I would definitely recommend this hotel.

The breakfast was good, the staff were friendly, and the rooms were very spacious. No cupboard space for unpacking was provided, but the rooms felt big and uncrowded. The proximity to Meiling North station was very convenient. The rooms and bathrooms were clean, and the bathrooms had locking doors.

It’s a common complaint of mine that there’s very often smoking in hotels in China, despite it being posted and noted that no smoking is permitted. The smoke from people smoking in other rooms gets sucked into the air system, meaning we occasionally got cigarette smoke blown into our rooms through the air conditioning system. There was also no place to unpack our bags.

Brand new, good location. Very close to metro station. We had a double room the first night and a triple room the second (when our daughter joined us) The rooms were bright, comfortable, very clean, beautifully designed and decorated, and very generously sized We also appreciated the small fridge in the triple room, but would have liked one in the double too!

Although it’s close to the metro, it’s still about 10km from Hongqiao Pudong Airport, which can make it tricky if you have a lot of luggage. Additionally, because the hotel is brand new there is still some construction going on around it. This can be a bit noisy during the day, and also made it a little difficult for taxi drivers to find it! That said, I managed to get a lot of work done on the hotel room, and there’s free espresso coffee available 24-hours!

Near main street but sound proofing keeps the room pretty quiet. Walking distance to subway train and a out dated mall that provide some basic food and minimart. Hotel is newly built so rooms are comfy and staff are friendly and helpful too and special mention to housekeeper 张女士 for keeping the room clean and tidy.

Would be useful if a safe box is included.

When I ate breakfast, there were older woman, man working, really polite & caring, cleaning and disposing. Front desk girls are handy.

Room cleaning was so bad. Only changed towels, slippers, bottles and tea. I didn't experience clean room.

Breakfast menu & quality both were very good. Overall clean & cozy.

Staffs can't speak in English, very hard to make them understand any of our needs. In our room we couldn't find any freezer for keeping cold water or drinks.

Great service, and very clean. Maintained extremely well. The reception staff very helpful. Special mention to Dabao from reception, who went out of her way to guide us about city and on other queries.

The location was excellent, and the breakfast offered a delightful variety each day.

The iron in the laundry room on the 5th floor was not working.

Foods were not properly described by a tag

Ingredients of food should have been well described in writing so that halal food is easily identified

Everything

Nothing