Excelent staff

Modern rooms and bathrooms. Very well located.

Hot water takes long time to come down

Location, and rate are excellent, however staff goes in a different direction. Nobody answered the phone. Front Desk attended by unprofessional kids, with no idea about hospitality business. Employees could dress casual, but no dirty please. Getting in or out of the hostel, means waiting a long time for any employee to finalize a personal phone call, or to wake up because was sleeping.

The hostel looks great, but the towels are old stained rags. There are homeless sleeping across the property

Price was excellent. No other same type hotel in the world, would has that cost

During the weekends is to noisy. Lots of clubs and drunk people around. TOWELS ARE HORRIBLE.

The breakfast was super complete and the staff working in the restaurant was nice.

Although it is well located, the area is very loud and the windows in the rooms are not really soundproofed. The room looked like in the picture, but we think they put a freshly painted bed night table before we stayed in the room, and the smell of fresh paint was strong and uncomfortable. Lastly, we have a lot of inconveniences getting our room cleaned. The front desk staff is polite but we feel there is not a clear communication channel between the different staff at the property and the guests. I found myself texting the reception on WhatsApp to later find out what we agree on (cleaning) was not done.

The breakfast was very nice. Lovely hotel/hostal. Very old fashioned and very desirable. The staff were a little casual and one of them did give us another room due to noise issues. See below.

There was a discotheque blasting out music about 50 yards away. We did manage to get some sleep during the music which finished at 3am. I don't know if this is normal or not? It was an horrendous noise! Not the fault of the hotel.

Very noisy area.

The area downstairs where you could have breakfast is nice.

The room had a small window to the inside of the building, so there was no daylight. It was very noisy in the room, a lot of music from a bar close by and the neighbours. When we appointed this to the recepionist he did not really respond.

The staff was very friendly and the place is located within walking distance of many restaurants.

It was very noisy. The first 2 nights we were in the first floor by the reception area. I could hear everything from the room on the second floor, even when they turned their lights on the light was visible from my room! It was definitely not sound/light-proof. Also, the noise from the recepción area (people talking, the door bell etc) kept me up all night. Staff was nice and moved my family to another room. It was better, but still loud from all the music from nearby bars. After 3 nights, I was exhausted. No ear plugs were enough.

- Insisted on charging higher fare than the reservation. - No towels or toilet paper in the room. - Extremely loud disco across the street playing until 5:30 AM. - Mediocre breakfast.