From the moment I arrived, Leila made sure I felt welcomed and comfortable. Her warm and friendly demeanor immediately put me at ease. She went above and beyond to ensure all my needs were met and always did so with a genuine smile. Leila's attention to detail was impeccable. She was knowledgeable about the hotel's amenities and provided excellent recommendations for local attractions and dining options. Her professionalism and willingness to assist made a significant difference in my overall experience. The hotel itself was clean, well-maintained, and offered all the necessary amenities for a comfortable stay. The room was spacious, and the bed was incredibly comfortable. The location was also convenient, making it easy to explore the surrounding area.

weve absolutely liked everything. from the smiley nice working ladys till the food we were served, the room service, and the avalability of the staff to us. food was great, they filled up the water bottles in the minibar for us and the coffe machine tabs after weve finished them, also the filled up the bath oil after my girllfriend and i had a nice bath the first day so we can have another one the day later or just later on in the same day, if you step out 10 meters you can see the sea and a beatiful sun set. i'd say its worth the money ++ (btw they also had warm water in case you wonder).

the only thing we didnt like is that they wanted to take us in to a regular suite while we ordered the suite deluxe, we did an early check in and they told us the room would be available in the check in time; 13:00 because it needs cleaning as we know, but only after we asked if the room were in is what we've ordered becuse it didnt look like the pics of the suite deluxe. wasnt really arguing or something just that we had to mention and they sayd ook sure youll switch whenever you want right away so it was really ok.

The areas of the hotel included the room are beautifully decorated. The experience is very nice and the attention from everyone is awesome. We received all the information at the reception desk to enjoy our stay in the island, and they always helped us to book transportation and other services.

Please keep the facilities in the best shape, the hotel is wonderful, and it should be kept in the best way always to ensure the best experiences by hosts.

We stayed in 3 hotels in San Andres and this was by far our favourite. The rooms are big, spacious and have been beautifully decorated. Big shower and bath in the room - best shower in San Andres with a view to the sky. Leila went above and beyond to accommodate us. We had dinner at this hotel and it was 5* quality. I have seen some complaints about the location. yes it’s not in the centre but it suited us as we felt the centre was too busy/loud. if you want a great sleep stay here.

nothing we loved it.

The service and attention that the staff provided.

Needs a refresher… they seem surprised on our arrival and weren’t aware that we had prepaid on booking. Never was sure that I got the suite that I paid for, but the room was OK.

This hotel is so relaxing with wonderful staff. The location is gorgeous and quiet, away from the city center but it was still only a five minute taxi ride away. The staff was happy to help with calling taxis whenever we needed. The included breakfast was very nice and we even had dinner at the hotel one evening, all of the food was excellent. Cannot recommend Casa Harb highly enough!

Nothing!

we had a great time at Casa Harb .. while I was skeptical during check in (really blamed it on being exhausted) our stay was great. during our stay other families with children stayed here too. hotel is clean , secure/safe , the chef of the week made amazing food , and +1 for getting us a reservation on Valentine’s Day at regatta .. when I. come back I will definitely stay here .

nothing

Room was really nice...

Breakfast was very basic and they had a charge for fruit ham etc..all the nice stuff. Nobody spoke English in the hotel despite saying they did when booking You had to order lunch and dinner in advance..communication was poor about this. Nobody advised about the island and getting around..just rang overpriced taxi's Felt like I was in the way rather than a guest at a hotel that was twice the price of every other beautiful hotel I stayed in Colombia

The place is nicely decorated, with spacious room in our case. Very clean and good location (not far from the airport). The people working there are all very nice.

There's nothing bad to say about Casa Harb. This place is absolutely amazing. The staff makes you feel like you are family here. Great rooms, clean, comfortable, and exceptional guest service. Will definitely stay here on my next trip to San Andrés