Very nice, modern accommodations surrounding a beautiful garden and swimming pool. The rooms are clean and spacious, and the A/C and wifi worked well. Very friendly and helpful front desk staff. Good free breakfast is provided in the adjacent restaurant. There are only a few parking spaces on the property, but street parking doesn't seem to be a problem. Located 2 short blocks from the main square of La Fortuna, with lots of restaurants within walking distance.

The restaurant wifi didn't work, though you can get a weak connection from the hotel wifi. Otherwise, no problems.

The staff was extremely kind (they helped me with the organisation of a good part of my time in La Fortuna, and they were always very polite / nice), the hotel is well located and it’s easy to walk to most places around. The room had a good size and was clean. The breakfast is also good and the restaurant staff also very kind.

Bed blankets are aging a bit, the room can be very humid and it’s very hard to dry clothes during this season. The shower was a bit inconsistent with the hot water but it was manageable.

I loved this cute little hotel. Super close to the centre of La Fortuna and easy walking distance to everything, but also the room was very quiet. The pool is lovely although doesn't have much shade in the middle of the day. The hotel is trying out fridges in the rooms and I very much appreciated this! Having a kettle would make it perfect.. I bought my own down the street for morning tea 😅 The staff are lovely and helpful and the breakfast at the cafe next door is delicious! I had a few meals here and all were nom nom nom.

Nothing

It was spotlessly clean. The beds were comfy. The hotel worked with us for some special requests we had like making up an extra sofa bed and late night arrival. They even noticed our breakfast took awhile to get one morning and later asked us if we wanted to order ahead of time for the next morning without us even saying anything about it. All of the staff were very friendly and helpful. The setting was beautiful. The kids loved the pool. The hot water in shower was great. It was very quiet day and night. I am a light sleeper and I didn’t need earplugs. The breakfast has amazingly delicious menu options and has a partial view of the volcano . We also ate there for other meals some days because it was so good. It is walking distance to many other restaurants, ATM, park, shops. Highly recommend if you are looking for somewhere in town.

Nothing.

Close to restaurants, stores; safe walking around at night; front desk is very helpful & friendly- asked for breakfast to be packed on 2 mornings since we had early outings or departure and the muesli breakfast was packed and ready to go in the employee refrigerator; breakfast was good especially the avocado toast; overall, the room had no frills, but comfortable. I was able to borrow towels for my waterfall & hot springs tour.

No tissues to blow nose so used toilet paper; toilet clogged on 2 days; bed a little uncomfortable but was tired enough from activities to sleep well.

The room was spacious and beds were comfy. Breakfast included was good. I liked the breakfast being in the little restaurant attached to hotel. You got a 10% discount if you ate there. Pool was great especially when raining and a steady down pour. Fun

Not having a fridge is the rooms only critique. Now a days most all places have fridges. Everyone likes to have a cold drink and buy a few little fridge items so that they don't always pay to eat out. We did not get our discount at the restaurant for dinner because our server didn't come back our table. He kept himself busy taking garbage out, refilling cutlery bins and chatting. We waited so long that I went up to counter and the lady put the transaction through without discount.

Very helpful front desk especially Andres. The lady at the other shift of the front desk is also very nice. She swiftly changed my room when my original assigned room has water problem.The restaurant next door provide good breakfast and very facilitating. They provide packed breakfast if you go early for tour. They even gave me cake for my birthday. Very appreciated for their kindness !

The site is a bit noisy

This hotel is really great. It is super close to the city (3 min by foot), has a very pretty design, a nice pool, view on Arenal Vulcano, clean rooms and nice staff. We informed the staff that it’s our friends birthday and they printed out a pretty happy birthday card and gave our friend free delicious cake for breakfast. The breakfast by the way is SO GOOD, we had bred with avocado, egg, tomatoes and jalapeños and all agreed that this was the best sandwich we ever had. There are so many nice things to do in la Fortuna that you can book close by like going to the hot springs, club or national park. There is air conditioning in the rooms and the bathroom is clean as well. Furthermore, there is an open work space available for everyone on the second floor. We loved this trip and are more than happy with our stay in this hotel. For this price, it is more than worth it.

Walking distance from the La Fortuna Central Park and all the restaurants. Rooms were clean and beds were comfortable. Included breakfast was great, specially with vegan and vegetarian options. Staff was helpful in booking activities.

Rooms were quite small for a family of four. But if you are going to be out the whole day, it is fine. Shower pressure could be better. But there was no issue of hot water.

The pool was good as was the restaurant where we had breakfast. The second room we had was spacious with a garden feature.

The superior room with a balcony was right above the restaurant and music could be heard. This room was tiny and very old. I told reception and the next day we were thankfully offered another room which was quiet, had a sofa and garden feature. From the worst room we have had to the best room. The superior room should definitely NOT be called that as it is a terrible room.