Second time here, Paradise does not disappoint!! This is our destination place for hot springs!! Paradise is located near other hot springs that offer day passes (Paradise offers day passes too), something we were going try during this trip. However, Paradise had everything we needed and more; we had no desire to leave the property. The room accommodations are extremely comfortable, clean (and I am a clean/neat freak) and spacious. My husband loves the TV that you can actually see. The room layout and the bathroom area is practical and utilizes space efficiently. For two people, we highly recommend the junior suites. The staff is stellar; gracious, helpful, friendly and polite. EVERYTHING worked - from the WiFi to the hot showers. The included hot breakfast is plentiful, with a variety of options AND they offer a different variety daily. The swim up bar provided great drinks and lunch options. Room service at night spoiled us completely!! The various hot springs pools are clean, well appointed and absolutely amazing!! They are strategically located close to the rooms, with plant barriers for privacy. All in all a consistent, amazing experience. As usual, we wanted to stay much longer.... HIGHLY recommended to all.....this is truly PARADISE on earth!!!!

This was a beautiful, clean, relaxing oasis! They were very good about having us arrive early on check in day to enjoy the pools until our room was ready. The entire pools area felt like a wonderful, lush tropical paradise. I wondered if the stone loungers would be comfortable... they are! The array of different temperatures, depths and configurations was nice too. The maintenance was amazing..the grounds were well kept, the pools, common areas and change rooms were clean. The room was well appointed and clean. Water pressure was lovely! We liked how the property backed onto farmland and the view (not from the pools but at the back...make sure to check out the cocktail lounge) swooped up to the volcano. Breakfast was ample and very good. Dinner was a bit pricey but nice.

There wasn't really anywhere walkable to go outside of the property. This wasn't a problem for us as we were only there one night and didn't want anything else, but, if you stayed longer and didn't have a car you may feel isolated and / or it would be pricey/time consuming for shuttles/taxis. The pools are the one and only attraction, again, not a bad thing but something to be aware of if you are looking for other things to do.

The staff are very friendly and helpful, the location is perfect to go La Fortuna center and the hot spring is relaxing.

I paid a spa package while in stay and it’s 3-4 times more the price than fortune center, I was expecting better service but that night no one of the hotel warned us about the noisy ktv event in the restaurant which was just in front of the spa center, the experience was horrible as I could not rest and relax at all, it was unbearable noise and I felt more anxious after. It’s better to pay less and go the center for that, the massage is better and the environment is better too, chill.

The hot springs were wonderful. room was nice but would prefer a bathtub to a shower, no tv in English. Netflix was available in English but nothing else. Excursions are harder than you think and cell phones can run out in three hours leaving you w/o your waze gps, and lost. It gets dark by 6pm here so head home early. , Also, waze app is essential if you have a car but it may take you across a mountain on an unpaved road which freaked me out, rocks potholes and crap in the road everywhere. If it says an hour to get somewhere double the time to get there. Also get gas When you see a place! Gas stations are not prevalent in the mountains. the locals are very sweet and helpful though. The post office is downtown behind the church. El Carrero to buy stamps for postcards,

see above, Driving may be dangerous at night. You have to have WAZE app as streets and highways are very poorly marked. very sore from the excursions. 3 hours of horseback riding (too long) and two hours of tubing which was not relaxing. The tubing here is very rocky with rapids. It is a workout and stressful .I an still sore two days later. Bring pain medicine ie tylenol or aspirin.

The room was specious and clean. Perfect shower. It’s very good there was a dehumidifier, because in other hotels sometimes the humidity was too high. Hot springs pools were excellent. We also had a dinner at the hotel restaurant. Everything was tasty. And seviche we liked the most.

The mattress was too soft, not very comfortable. Also, would be good to have some fresh vegetables on the breakfast. But as I understood in Costa Rica this is an issue in every hotel.

The multiple hot springs on property are a relaxing and wonderful way to end the day. The springs are not crowded, and the property is gorgeous. The coffee shop at the end of the property has nothing between it and the volcano but a field of horses, it's like a painting. The photos of the rooms and property do not do it justice. We cut our reservations short because the photos made it look like there were no windows or private patios, but the room was luxurious with a large window, and the way the front patios are structured, are very private. This property was outstanding, we tried 5 different hotels over the course of our stay in 3 locations of CR. This property was in our top two. We wished we would have had a longer stay!

The temperature of the hot springs could be a bit hotter, they clean and refill them daily and the source of the water is very hot... it would be great if they kept a few of them a bit higher temp.

A great resort experience. Very luxurious and beautiful in the whole place. We experienced nice, friendly and professional service. Dinner and breakfast was great. Again great service personal. The room was big, beautiful and perfectly clean.

We had a misunderstanding about pool / hot springs opening times and the reception handled it very good. We were easily allowed to stay a bit longer on the pool area. Thank you for that.

The bar upstairs over looking the volcano was incredible. A lovely infinity pool just for hotel guests too which was a nice touch. The hot springs were great and didn’t get too busy. The room was so lovely, spacious, rooftop terrace and comfortable bed. Staff were all lovely. Breakfast was good. It’s 6 min Uber into the town which is great and only about 20 mins to the hanging bridges which we really enjoyed. A great trip!

We loved it here! Great selection of food at breakfast and the restaurant was fine dining at its best! The room was spacious and very comfortable and everything at the resort was well laid out! We loved the roof top bar with excellent views of the volcano! Couldn’t praise the friendly staff enough!

Some of the food at breakfast could have been a little warmer but not a deal breaker!

This property was so beautiful . The landscape and placement was perfect . It was raining so we couldn’t see the volcano but on a clear day this would be a breath taking location. I was very torn on which to book because so many are in the area. This place was luxurious and super kept. If you’re questioning your choice due to the cheaper price compared to some of the others in the area .. pick this one you won’t be sorry

I loved it all