The hotel is an excellent value, in a central location downtown on a quiet side street near the beach. The room was very clean and well maintained. Very comfortable bed. The pool, bar, and dining areas are very nice, with a river on one side, a very pleasant place to relax. Staff is friendly and professional.

The bar only stays open until 3pm, wish it was open a little later into the evening. There was noise from construction going on across the street until 3am in the morning one night, I asked the manager about it, later he told me he spoke to the owner of the building, and there was no more construction noise during the rest of my stay.

The staff were all friendly and helpful, we had no hot water (shower was barely warm)- but we didn't mention it until the end and they were mortified, we should have said something, they assured us they would have fixed it immediately had they known. Totally our fault. Walking distance to the beach and downtown, so it was easy, pool right outside the door. Worked well for this trip, breakfasts were good, and there were lots of other choices nearby, we made coffee in the room.

In downtown but doesn’t feel like it. Private and peaceful. Beautiful sparkling pools, cute dining area. Lots of sunshine over the pools. Comfortable rooms, friendly and attentive staff. Short walk to the beach. Pool towels and beach bag provided. Two complementary drinks with dinner. Good breakfast. We loved Hotel IBIZA!

We didn’t have any complaints, honestly. I guess if breakfast was included in the stay that would be nice as that was offered at all our other stays.

Nice and clean rooms. Super nice with a beach/pool bag with towels that you can bring around with you. Great pool area and nice staff by the pool and cleaning personnel.

Quite noisy from some source which we never located, like a constant buzzing and didn’t go away when turning off AC. It seems like either they have had a lot of experience with people breaking stuff in the rooms or just don’t trust people. We had to wait during check out because they had to check the room and if we broke anything. Just too bad as we left with a worse impression since the attitude is: guilty until proven innocent. This could easily be smoother: “we’re just checking the room to make sure you didn’t forget anything” and then handle it if something is broken. Finally. In the reception they have printed and shamed bad reviews. Honestly, be the bigger person and take these down.

Room (suite) was EXTREMELY clean w/two rooms (each w/ductless a/c) and a bath w/shower, as well as a refrigerator and coffee maker. Thee are two pools. On-site restaurant serves both breakfast and lunch. Food is VERY good and reasonably-priced. Staff is SUPER ACCOMMODATIVE. Lester, who I have known for over fifteen years, manages the property, is on-site daily, and is someone that I would hire away in a heartbeat! There is NO REASON to look elsewhere.

I had to return home.

We checked in fairly late, but the staff were incredibly accommodating, and the facilities felt very European. They have created a very relaxing atmosphere even in the heart of Jaco. We slept very well, the air conditioning was very nice, and they had nice thick curtains to block out light. We enjoyed spending a bit of time on our balcony in the morning, and we really loved reading by the pool for a few hours before we checked out. The 12pm checkout is a huge plus, and probably really appreciated by those who stay out late enjoying the night life. The parking was very convenient as well.

I know it’s not common to find in Costa Rica, but a Luke warm or hot shower would have been the icing on the cake for us. We were still incredibly happy with the property, however!

The pools were really clean, and the vibe of the overall community area in the middle was awesome. It was very relaxing and beachy. Perfect! The room was VERY clean and comfortable, and I LOVED that there was street access right from the room instead of having to walk out the front every time. We parked right in front of our room and could come and go easily without bothering anyone. The staff was all incredibly friendly and helpful as well.

Location, staffing

The room assigned was completely out of the property. To go to the pool or restaurant we needed to walk on the street and access the hotel. The room was in front of a bar, so it was very loud and hard to sleep during the night because of the loud music until 2-3am

The hotel and rooms were nice, clean and well maintained. The pool was also very inviting. The drinks and food were also good. The hotel is also centrally located and just a short walk to any of the local amenities.

The music from the bar across the street at night was annoying. All prices at the hotel are in US dollars but the currency in Costa Rica is Colones which is quite strange.

The location was fantastic. 1 minute from the beach and 1 minute from downtown. All the staff were very accommodating and friendly. Food was great, Joshua on the bar was excellent. Perfect spot to jump in the pool and have a beer after a long hot day at the beach. Rooms were super comfy, the shower is massive. The river right beside the hotel makes for some interesting animal watching. Lizards and birds everywhere

I know it's a town full of bars but it would be nice to have the bar open a bit longer that 6 pm every night. Just makes for a more relaxing stay if you can have a cocktail made for you by the pool. But I get it, they work long hours already.