The location was beautiful, but very far away from town and activities. The pool and jacuzzi were fabulous after a long day hiking. The staff could not have been better! They were all kind and fabulous. Lots of room between cottages so we really felt like we were alone the whole time. The young woman in the restaurant brought us our food we ordered each night and it the food was fantastic.

When we got there they had taken us out of the honeymoon sweet and put us into a family room because it was closer. Also, the place needs a little TLC and please get rid of the 1980's couches. The rooms would be beautiful with a couple changes.

The location is a 25-30 minute drive from most tours, but you get to come back to the location, views, surroundings and staff each night. The rooms were lovely, spacious and full of character. The staff cannot do enough for you. Cesar was so helpful in the lead up to the trip and during. We sat out on the balcony of an evening to watch toucans, humming birds and sunsets before the fire flies arrived. The sounds of nature all around were incredible.

For us it was perfect, everything we hoped for and more. We had a car rental which I felt would have been a problem if we didn't. The roads to and from the hotel to La Fortuna turned out to be some of the best in the country. It was an easy commute.

The hotel is in a beautiful location with an amazing view of the lake and the Tenorio volcano. The nature is beautiful and the garden very well mantained with hummingbirds. The view can be enjoyed from the endless pool. The music at the bar and restaurant is very nice and cocktails are excellent. The breakfast and dinner are also great, slightly overpriced though. The rooms are very nice, good air-conditioning, comfy beds, excellent shower. They are typical hotel rooms though so expect only the basic utensils in the kitchenette such as coffee machine, small fridge and glasses and cups. The location is very good as a starting point for both the Tenorio and Arenal volcano. The staff is very friendly and helpful.

The only issue we had is very poor wifi connectivity. Even at the bar area it was not working well. It did seem to get better the last day of our stay, but the quality is quite inconsistent.

This is a perfect place to stay if you are looking for relaxation. We woke up early and saw many species of birds with spectacular views of Lake Arenal. Loved the infinity pool and hot tub (although people with kids could be very loud and disruptive of the other guests trying to enjoy the pool). The breakfast was outstanding and there are several cute little bars and restaurants close-by. Our room was very spacious and clean. The hotel bar had some really tasty local craft beer on tap.

Had a lot of issues with wifi signal in our room, which was ok because the whole point of staying in the country was to unplug.

Great breakfast, great pool and the property itself is in amazing location with great views of the lake. The rooms are big and uniqe in their decor. Great views from the balcony. Clean. The staff is really friendly and helpful. We had a great time in the pool and with the snooker table. All in all a great base for exploring the arenal

The restaurant is pricy. Lighting in rooms can be better

The hotel on the whole was fantastic. The room was an excellent size with an amazing view over lake Arenal. The grounds were very nice and well maintained with a good sized pool and large jacuzzi. The restaurant and food were very good with excellent portion sizes (a 'snack' was easily big enough for dinner). Staff were amazing, friendly and very helpful with booking tours and answering questions. There was also a small shop near by, a souvenir shop a 2 minute walk down the road and a lovely walk down to the shore of lake Arenal.

Very little to improve as the whole stay was fantastic. My only suggestion would be to maybe add a burger to the menu.

The people at La Mansion were super and the rooms/cabins were vey nice , roomy and comfortable. Breakfasts were good. The location is a little out of the way but with a great view over the lake. We had a problem with the room when we arrived and were at a loss as to how to deal with it, but the manager stepped up big time and everything worked out perfectly. Thanks Caesar! Also great service by Christopher.

The place was a little tired though still very acceptable. Great view but weather was iffy so didn't see too much of it (obviously not their fault!). Wifi was a little weak. Showers were not dependable - hot/cold. The main thing we didn't like was the TOTAL inability to contact Booking.com as we had a major issue upon our arrival. There is seemingly no method of contacting you either by chat, email or phone. We will no longer be using your services unless this is dealt with.

Although the hotel does not have a view of the volcano, it has a beautiful view of Lake Arenal and the surrounding nature. There are two swimming pools, the warmer of which is ideal for children. I must commend the hotel staff who restored my faith in humanity. I forgot a few clothes in my closet during check out which I didn't discover until two days later. The staff hid the clothes and we came back for them a week later.

The breakfast could have been tastier and the room facilities are a bit older.

We stayed in the honeymoon suite and were delighted with it! We had an incredible view of Lake Arenal and the surrounding mountains from a 30' or so balcony. We sat there in the morning and drank coffee and talked. The property has a nice infinity pool and warm (not hot) pool that we enjoyed. Both over looked the Lake and mountains, and we saw birds and butterflies all over the place! We took advantage of the offer of an in-room massage, and my husband really enjoyed his. He got the deep tissue. We also took the horseback ride up the the heights to see the Arenal volcano, and that was a star event for our honeymoon! The English speaking guide translated for the leader - there were only 2 of us the the 2 guides. We heard about the history of the region, saw interesting birds, plants and animals along the way, and stopped for a drink a couple of times (provided by the guides), took lots of photos, and had an amazing time! The horses are gentle, but the ride is not for beginners. We went through deep mud and water and up and down steep terrain. The rate for the ride was very reasonable!! The food in the restaurant was great and the service was excellent! We enjoyed getting to know the locals who work there. I'd highly recommend La Mansion for a honeymoon visit and we'll be back when we're not on our honeymoon! This place is not a touristy, Western-style hotel, but has a more Costa Rican feel, so don't expect the Western amenities.

There are a few ants in the room but you're in Costa Rica and in the middle of a rainforest, so coming from Florida, we're used to sharing space with a few insects. No problem for us but others may not feel the same way.

Absolutely amazing property with a beautiful lake view, wonderful food, and fantastic staff. We travelled as a family and the King Villa here was the most comfortable accommodation we had on our trip. We ate multiple meals from the restaurant, including room service, and everything was consistently excellent. We can't wait to go back.

About the only negative I can think of is that the internet and wifi we're a bit spotty but still more than sufficient for light use and for our kids to watch a few streaming movies.