We had a wonderful time at the Blue Waves Resort. Despite the presence of many families with children, there are several quiet spots with beautiful views for relaxation. Unfortunately, on the second day, we had a disagreement with the unfriendly restaurant manager. He dismissed our polite request disrespectfully and did not take it seriously. Following this incident, we contacted the Front Office Manager, Adriano, to report the unpleasant and disappointing encounter. He personally apologized and made great efforts to rectify the situation. His dedication turned a negative experience into a positive one. The way complaints are handled here demonstrates that the hotel is professionally managed and that guest satisfaction is a top priority, at least at the higher management level.

We spent an unforgettable week with our family at this resort. The rooms were clean and air-conditioned, and we even received separate beach towels. The sunbeds and umbrellas on the beach were free of charge, which was a great perk. The cleaning staff was very nice, and the beds were comfortable. The receptionists were incredibly helpful, guiding us upon arrival and showing us around the wellness area and pools. This place is a perfect choice for families, with amenities like a children's pool. It's also a quiet place, ideal for relaxation. We had breakfast at the resort, and the selection was impressive: fresh fruit, various bakery products, locally fried eggs, scrambled eggs, and sausages. The beach is pebbly, so bring water shoes because sea urchins can be found here and there. If you forget, there's a department store nearby where you can buy some. The sea is crystal clear, and the fish are as common as city pigeons. They're accustomed to people but won't let you hold them. Overall, we had a fantastic experience and highly recommend this resort for a family vacation.

Too many stairs but you can use instand some lifts.

The staff was very friendly, the rooms clean, the restaurant service excellent. The lady who was responsible for the programs in and around the swimming pool excellened in organizing gym exercises and waterpolo matches (in which guests of different nationalities enjoyed playing together).

It would be nice if the beach could be with the beds and umbrellas in well-arranged order as in certain photos published. We have learned that, due to some local and governmental rule it cannot be. This is not the fault of the hotel; if it is really a rule, the government and/or the local authority is wrong. Some compromise would be needed; for eample, a section of the beach could be handled by the hotel exclusively - leaving sufficient other parts of the beach free for everybody.

Location and space of room facilities

none

We need more whole-wheat bread on the buffet

Everything was good

We’ve had a lovely short break at Blue Waves, Adriano and the team really looked after us. The hotel has lovely pools and is right by the beach, fab pool bar with lovely staff and views out to sea. The rooms were spotlessly clean, nice toiletries etc. Great breakfast. The coastline is gorgeous here, lots of lovely little coves, nice bars and restaurants. We’ve enjoyed runs along the waterfront followed by a dip.

The staff was very helpful, open to hear feedback and supportive. - We traveled as a big family to celebrate a birthday, and they remembered that and let us bring our own champagne and gave us nice glasses for it - There was a problem with one of the rooms we had been assigned and they were very accomodating and proposed a good solution, upgrading us to another room, which we really appreciated!

Everything was perfect, all the staff was really kind and helpful, all the receptionists, all the restaurant and bar staff, the cleaning staff and service, everything was lovely! The WiFi was super fast everywhere and it was very peaceful place, the beach is directly at the hotel, very nice and clean water. All in all fabulous stay! We will come back again!

Our room was very large and clean, with a comfortable king size bed. The small patio in front of the room didn’t catch the sun unfortunately but that kept the room cool. The two pools are lovely and kept clean and the buffet breakfast was good quality. We didn’t eat dinner at the hotel but it looked popular, the staff were polite and very helpful.

The beach immediately in front of the hotel is quite small and not particularly nice, we had a car and so drove to some nicer ones in the south of the island.

Friendly and helpful staff, very wise planning of facilities (rooms, parking, pool, restaurant, access to the beach). All floors accessible by elevator. Excellent organisation at the restaurant: all tables are immediately cleaned, food refilled, irrespectively of when you come for breakfast, very is full range of food and many tables available.

Very crouded beach and stones (we like more sandy beaches), but that's usual for this location:)