Very clear instructions received prior to arrival regarding how to access the building and obtain our apartment keys. Plus, a very efficient response to a query via email regarding how to access parking at the property. The apartment is placed in an excellent location - step out of the front door to a wonderful view of the harbour and bay, and everything was within easy reach/walking distance (beaches, small shops and restaurants). At the rear, the pool is clean and accessible and the grounds, beautifully maintained. Again, the view of the mountains and church were impressive.The apartment was very clean and well equipped, it even had a small dishwasher and washing machine.

The entire stay was excellent. This is not a negative but one thing that would help future visitors, perhaps, is if laundry washing powder or capsules could be purchased at reception, individually. It was great to have use of a machine just to run a quick wash for our towels but we only needed a couple of cycles during our stay.

Everything, the property, the location, the staff. This is our 3rd year in a row staying at Villa Riva, we travel around Croatia & Bosnia for a couple weeks and then we use Villa Riva as a place to chill out for a few days before we fly back to the UK. The staff on site in the mornings can not do enough to ensure your stay is perfect, they are brilliant. This trip we were given a room that we had not had before and unfortunately it did not fit our needs being a ground floor apartment with windows out on to a parking area. We used the contact Whatsapp provided for any issues and within 45 minutes the room issue was sorted and we were moved. Fantastic service. From then on our stay was just as perfect as the other occasions we have stayed at 'Villa Riva'. This property will remain our first choice for the end of all of our trips to Croatia.

Nothing at all, the property, the location, the staff are all perfect.

Fantastic location. Spotlessly clean. We got there 3 hours early just looking to park the car but the room was ready and no problem getting the room keys. Car parking was great. Plenty of sunbeds around the pool. Pool was fantastic. Bus stop next to the hotel and a small trip boat that takes you to Dubrovnik (only on Thursdays). 3 good restaurants all within close walking distance and 3 bar/food places, bakery and small supermarket all close If your late arriving the keys are left for you on the reception desk with the key fob for the car park gate. Do email before hand to let them know that your bringing a car. All very easy

For 2 days when we first arrived there were 4 familys of 4 all together that were around the pool all day and night playing music and drinking. Very load and inconsiderate. Once they had gone quiet and tranquility resumed. Just unlucky I would think

The moment we arrived we knew we had chosen to stay at a very special place! Warm friendly greeting, met with an incredible view leading to our 2 bed ground floor apartment. The view and apartment was even better than I had imagined and the photos do not do it justice! The apartment was a lot bigger than it looks in photos and perfect size for our family, it was clean and spacious with full air con in every room ! Big bouncy pillows and comfortable beds. The pool was beautiful and clean with use of sun-beds all day and evening. The location is 10/10, central to everything, cafes, shops and beaches with a beautiful Marina, We especially love the beach coves to the left past the marina, about a 10 min walk, stunning views!

not a big deal, but a toaster would have been handy so we didnt need to use the grill to toast bread for breakfast.

Villa Riva is a wonderful place in beautiful Slano Bay. The staff were incredibly helpful when we had transport issues. The apartment was spacious and comfortable with everything you need. The grounds are well kept and the pool was great. We loved our stay.

Be aware that it can be very noisy in the evenings as large cruise yachts can dock right in front of the property. One night there were eight. However the window shutters help with noise and it usually stops by 11pm. It didn't spoil our stay.

We used Villa Riva last year, so when we had friends travelling with us this year, we just knew it was the BEST place to go to. This trip was only for 2 nights, but it was exactly what we all needed after an emotional few days in Mostar. Staff are the best, polite, on time, respectful, ALWAYS ready to help. The rooms and the grounds are immaculately kept. Location is just fantastic.

Every now and then, you can get some large boats staying overnight in the harbour out front, and unfortunately, some of those passengers believe they have the right to party into the early hours. Villa Riva: Could possibly do with a little better lighting around the pool area. There are a couple of high step downs that can not be seen so well at night and take you by surprise when you step off them in the dark. Could potentially be dangerous to someone.

We reserved a "Comfort Studio with an Ocean View". That room was not available when we checked in and so we were "upgraded" to a two-bedroom unit with no view. The staff seemed unconcerned about this mix-up and so I have rated this as a "9" instead of a "10". The unit that we were put in worked out OK and was very convenient to the pool, which was very nice. The parking was very convenient and was in a gated parking lot right behind the hotel. We liked the location and walked around the corner and up a hill to a very nice "locals" beach. There is no restaurant at the hotel, but there are cafes within short walking distance. We enjoyed our brief stay in Slano.

Villa was amazing, loads of space and everything you need for a self catering holiday. Staff always there to help and booked us a meal up in Gastro Vista with great views of the bay. Pool nice size and lovely and clean. Will definitely be back to stay at Villa Riva.

Absolutely nothing wrong with the Villa and it's facilities. Amazing place to stay for a chilled holiday.

Apartment size and amenities, staff, pool, quiet surroundings in the back yard in spite of a location in the town center. Fresh fish at a local beachfront restaurant Ordinacija.

The central location at the main drag can be a blessing but it can also be a curse. The villa is some distance away from the nearest beaches. The nearby hotel occupies the nearest beach and you can't use it unless you enter it through the hotel's main entrance - extremely impractical. However this does not affect my rating of the property for this is obviously the town's problem.

The entire property from the moment we arrived just had a look of professionalism about it. From the gardens to the entrance hall, to our apartment, everything was spotlessly clean, tidy and exceptionally well presented. Staff were very polite, spoke fantastic English and were very eager to help in whatever way was needed. The apartment was extremely well equipped including a washing machine, iron , clothes dryer, dishwasher and microwave. Secure car parking is provided at the rear of the property via automatic gates. The location is perfect for the town centre with a small harbour side bar, bakery, 2 very nice restaurants and a small convenience store all within a 5 minute walk. There are also an abundance of ATM machines within the same area. At the time of year we were there (mid October) it was pleasantly quite but I would imagine during the peak months of May to September it would be much busier and more congested in the area.

Absolutely nothing to dislike about the property itself, WI-FI was a little temperamental, difficult to get a signal at times. What may be worth considering for future bookings is that immediately next door the same company are planning to erect a new build property of the same high quality, so for some months there will be noise and inconvenience of a building site. I do not know a start date for this building work.