Staff was helpful, kind and polite, even when we had unusual requests XD Room as well as public hotel areas were clean and neat. Location is also very good, there're 4 very good restaurants right across the street, few convenience stores nearby, and it's about ~10 minutes walk from the "main touristic street". The hotel also has it's own SPA area, although we barely used it.

Breakfast could be improved for sure, it was ok in terms of taste, but no variety at all. Would be nice if SPA area (saunas in particular) had longer working hours, at the moment it's impossible to enjoy them without sacrificing other activities.

Lovely hotel in the grand old style. Great restaurant/bar attached with good food and helpful staff. Close to train/bus station and the shops in that part of town. Not as touristy as the main part of town, so restaurants are cheaper. Swimming pool with jacuzzi, saunas and spa treatments available.

It takes about 25 minutes to walk to the main part of town and the facilities there.

Great location, very central.

Breakfast was far bellow average.

Very helpful staff in a centrally located hotel. We were lucky to find the hotel parking more by accident than good route planning. Located in pedestrian zone within easy walking of the springs and surrounded by restaurants.

Mini bar not stocked! But no big deal. No coffee machine in the room.

Breakfast was tasty, fresh and warm. Chef was always checking to ensure all things were full. Toaster was amazing! Sounds strange I know. However stayed in many hotels where you put the toast in '15 times' and it still comes out as white as when it went in. 😊 Location was great. Friendly staff. Would go again.

Pillows were low and only 1 per person in the room. I'm sure though if I asked and wasn't lazy, I could of got another, no problem.

Staff is okay, dont speak much english. Breakfast was okay too. Sauna is pretty small but usable. Massages are okiesh for the price. Swimming pool is small, but clean! Rooms was good and big with 2 WC.

Could have been little more clean. Staff should be bit helpful, and should speak english!

Is a classic and Nice Building. The staff are really good And is really good located with parking lot really close to the hotel. The bar is a nice place and the food was good

The breakfast was good but My only complain was about they dond’t have expresso coffee machone on breakfast.

Hotel has spa and sauna facilities within it

We were suddenly charged a tourist tax as we were checking out. This is not stated anywhere, and I assumed it would be like most places that have either included it in their price or charged separately for it ahead of time. When you're leaving in a rush to get a train you do not appreciate adding a time consuming transaction unexpectedly.

Location, location, location. The rooms were clean, secure and had most of the amenities.

The safe didn't work and when I asked for help, I was told to ask the next day...I didn't bother. The spa wasn't nearly as amazing as I'd hoped. Sauna etc is only open 3-8 per day. My massage was less than average.

The location is perfect. The hotel has a great style, the inside is beautiful and rooms calm and comfy. There is a spa consisting in a small swimming pool with thermal water and in a room with 3 saunas and resting beds. I only did not like the pillows in the room, too shapeless and empty, and the fact that the pool's water is a bit cold. 3-4 degrees more would have been top! But overall I really liked it!