The hotel staff was very friendly, especially the waiter who works tirelessly in the adjoining restaurant. We would always get a friendly greeting for breakfast and another for supper: he even remembered the way each customer takes their coffee and anticipates their every need. The rooms were clean and comfortable, and the bathroom is nice and modern. The location of this hotel is also perfect: visible from the first main intersection in town. This is important in a region of narrow valleys and switchback roads.

The beds could use an update: they are low with relatively thin mattresses.

The hotel was easy to find. It was possible to park for free at the hotel. The receptionist was very nice and arranged an early breakfast for us. We could also leave the car there. Very good service, easy check-in and check-out. perfect location.

We already visited this hotel this year and we were satisfied to come back again. We only stayed one night and it was perfect. Especially, I appreciate that hotel is pet-friendly and could have my dog with me. Breakfast was nice.

We had room on the side of thebroad and since the early morning (5am) there was a lot of noise from those big snow trucks or plow or whatever it was.

This is an excellent and quite unique hotel in Pec pod Sněžkou that we keep coming back to. It was our fourth time this January and once again we loved every minute of our stay. The location is fantastic, very convenient, close to everything. The room is small but comfortable and very clean. It would be nice to include some music channels on TV to compliment the relaxed mood. The restaurant is charming, beautifully furnished in the secession art style, the breakfasts were terrific. The staff is commendable, waiter Jiří goes out his way to serve the customers, pleasant lady at the reception as well. Many thanks for another great stay at the Hořec, we'll be back again.

Staff was very nice, average breakfast, nice rooms, clean. Hotel is placed in the middle of the "city", good location, free parking. Some restaurants and bar around. I had my dog with me (pitbull) and it was not problem for anybody at all - I appreciate it!

Right next to the hotel is music bar and a noise can be heard in the night.

Tasty Chech food avilable at hotel resaturant. They provided very friendly service, were very accommodating, and tried to please us at every step.

hidden cost (mandatory new year’s eve dinner of poor quality for which we had to pay although we did not attend). personel did not care

The location was great and staff is very friendly and helpful

Facilities are definitely not 4* standard, it is fair conside the price, but do not expect much. Furniture, carpet and overall impression is pretty worn out. But place is clean so its an ok place to stay

- Great location - Very friendly staff that let us leave the car in the parking lot before the check in and after the check out - Tasty breakfast - Cozy room

- the mattresses could have been thicker - room across the disco club and you could hear the bass coming through the window

Staff were very friendly and location was perfect for hiking Snezka Mountain The hotel restaurant was excellent and good value The breakfast buffet was excellent