The Wellness upstairs is better than in some 5 stars hotels, especially the cold and hot bath outside on the roof. Personnel is friendly and communicative-especially the reception the cleaning ladies, and during breakfast, breakfast is also very good. There is a separate ski locker for each room.

They are charging you for a tap water in the wellness bar, they will just put a slice of lemon to a tap water bottle and charge you for this 🤭so just take your own bottle with you instead . The lights in the rooms are cold instead of warm light, this makes you feel like in a hospital, but it’s really a minor thing…

Reception lady was highly professional to get us a clothes dryer quick as result of no drying condition in bathroom, it was all time cold in there. She explained the fact of central heating that controls the dryer too... She also informed of free of charge pick up for the skiing lift to Javor by the entrance.

Given the main exposure of this area in winter, room heating system should allow activating the wall-integral-dryer in bathroom, independently from what the temperature in the room is. Everyone comes cold and wet from the lond day skiing irespective of their clothes....

A cosy and clean apartment, shuttle to ski lifts. Fresh food at the breakfast.

Wellness is not children friendly. I would appreciate a slot when children are allowed in wellness. Breakfast was too crowdy during the weekend - the capacity of the restaurant serving breakfast does not match the hotel’s capaciy. I also missed pancakes or waffles. Coffe (espresso) at the breakfast was very poor. Charger for EV is in another hotel 150m from this one. Apartments are equipped with dishware which wants to look artistic, however is not practical - plates do not fit well into dishwasher :) 4 big and 4 small plates just fill the dishwasher.

We reserved for the spa but there wasn't availibility anymore before 17:00 so they put us in a slot behind we needed to pay. This is stupid for hotel guests since the first day we didn't even use the spa. EV charging spot in other hotel didn't work. We first struggled 30 min to get the cable connected because it's very badly located and the parking spot is way too small.

Location, nice spa and wellness, nice rooms, good breakfast selection and good burgers in the restaurant We loved the regular and free transfer to the ski slopes

We felt the ski room was a bit backward. The area for ski equipment storage is cold and crowded, the heaters work only two hours at a time. The breakfast area was a bit crowded too and we stayed during the week, not at the weekend.

Big appartment for 5 people. Equipped kitchen, separate bathroom and toilet, parking, nice location, near restaurants, shops and many activities, very good breakfast, mini jacuzzi and pool on the roof with a view.

The water temperature in the shower fluctuates randomly between warm and boiling. Be Careful!

Top experience overall, looking forward for next visit!

Breakfast options a bit poor (e g. only found croissants on the first breakfast). Also, I got up to help my son get a cookie and a minute later, when returning to our table, all the plates and glasses were already removed by the staff. I had to prepare again the tea, grab some food again etc. So it's a small suggestion for improvement, no need to scold anyone :)

Family room was large and spacious with Balcony and Kitchen. Excellent Wellness and a great breakfast

Would have been nice to have a dressing gown and slippers for the wellness but we managed without :)

The breakfast is excellent, the fresh bread with butter is tasty, the coffee is great too. The location is in the center of the village, the view is not as good.

When you take a bath, the water temperature changes every now and then, probably due to all the water-consuming facilities. Be aware if you are washing your kids.

Perfect location of the hotel. The room was situated at the side of the mountain river- great sound of the water every day when you wake up. Great Thai massage in Wellness area.

Coffe from coffee machine at breakfast was ok, but could be better.