Location was great, we were able to check in earlier than expected with no problem, and staff was extremely nice, courteous, and helpful. Room was clean, and good size for 4 adults, we had a great view. And UBER pick up was directly outside the hotel making it very convenient. The beach is walking distance, and hotel offers beach towels. There is a bank, convenience stores, restaurants and bars literally steps from this hotel. Air conditioner worked great, room tempreature was perfect, and a great clean hotel for the price. We called for towels and pillows and room service was always courteous and quick.

Although it was nice that the room had a balcony, they had no balcony furniture (chairs) and in the room there is only 1 chair. We were in room 403 and for some reason coffee maker only produced warm coffee, not hot. And although they did offer an iron in the room there was no ironing board. The hotel does have a pool but due to there being only shade the pool was extremely cold. There is only one pool, very little pool furniture and no hot tub. However, your in Hawaii, who needs a pool when the beach is just feet away.

One of the less expensive places to stay, but right in the heart of things. It's not the Ritz, but if you want to save a couple thousand on a room where you won't spend much time, it's plenty comfortable. Maid service was phenomenal. Always someone at the front desk with a smile and eager to please. Only a 5 minute walk to the beach. Next door to amazing food. Across the street for anything else you might need.

Had only 1 hiccup with WiFi and they suggested we log in to the room next door which was being remodeled. Bingo, problem solved.

Staff were very helpful. The room had a microwave. Could see the Hilton 8pm Friday night fireworks from our balcony. Asked for a quiet room and got a fairly quiet room overlooking the pool area.

The worst thing about the accomodation was the smell, as soon as we got out of the lift onto our floor we were hit with a very strong smell. At first we thought it was a mouldy, mildewy smell, but we eventually came to realise that the smell was a sewerage smell and can only think this is because of outdated plumbing as the hotel is in serious need of refurbishment as only the reception area has been updated. Our room also had this smell which was unpleasant and we had to leave the balcony doors open most of the time. The pool area was also disappointing as there are very few chairs/lounges and there was very little shade. There is no eatery on site but we knew this before we went. We reported a faulty safe in our room and it was never fixed during our 7 night stay.

Convenient location to restaurants, shops and activities. Close to main Waikiki entertainment walk.

Could use more lighting in room at desk and room. Beds were in need of replacement in one room. Difficult location for passenger and bag drop off. No drive up lobby.

The location was absolutely perfect. it was only 1500 feet from the beach. But it was also within walking distance of Waikiki Beech in front of Sheridan and Hula Grill where we swam everyday and enjoyed sitting under the palm trees. it was close to the Hilton Village…walkable, close to many restaurants and all kinds of stores large and small. We ate a superb breakfast twice, just around the corner. also around the corner is the bus stop which will take you to historic Honolulu section, to The Naval Air Museums and the shuttle out to the submerged Arizona, From same bus stop you can get to and from the airport. Cost us seniors 1.25 each for bus ride in any direction. it is close to the Trolly Ride Hop on Hop Off. i absolutely loved our location. Staying in Waikiki was fabulous. Oh yes and there is a pretty park just across the way we’d walk through to get to some places It was good value for our money too. Felt totally safe too. Staff was wonderful. They’ve done some reason remodeling. also really liked that it was only 4 floors. We stayed at the top and to the back so we didn’t get a lot of major street traffic sounds

For me, I liked everything. I can see how some people might have taken pictures of ripped wallpaper here and there and maybe some worn carpet. These don’t bother me. Because for me location is everything.

Close to buses, shops, beach and restaurants.

Everything was good

-Amazing location -Big and clean washroom -Room was on poolside so pretty quite at night -Housekeeping was really friendly

-I asked for a single fork because I wanted to eat my salad but was told by front desk that I can’t get one because I don’t have a room with kitchenette in it?! -My room wifi stopped working. asked front desk to send someone to fix it but was told she won’t send someone and I should just connect to a different room. -The furniture in the room is definitely old and pretty used. The room definitely needs some new furniture -the room doors in the hallway are pretty dirty too and need some painting

I liked the location of the hotel, it was very close to many businesses and bus stops. It was very close to the beach which was also very nice. I also liked the location of our room as it was facing the pool.

I did not like that the room was not fully clean. There was an earring by the window which means that it was not properly cleaned. There was also some dust in the bathroom, so, in general, it could have been cleaner.

The family suite was two large hotel rooms that had been combined. The suite had two full bathrooms and a small kitchen. There was also a washing machine ($1.75 per load) and a dryer (free!!) just above us on the next floor. The women working at the front desk were exceptionally kind and helpful. The location was great.

Everything was great.

The location of The Polynesian Residences was excellent! It’s on the main road and there’s easy access to ALL the shops you could think of. There’s good food places in the surrounding aswell, unless you’re wanting more fast food then Uber Eats is the way to go! The staff were super friendly and welcoming. We requested for an early check in as we had an early flight, but there were no rooms available for the room we had booked and the lovely receptionist upgraded our room for free so we could settle in and freshen up after our long flight. Would definitely recommend and stay there again!!

Our experience was good, only little feedback would be that the rooms are a little run down and could do with some renovating. The cupboard doors paint were chipping and some of them were broken (coming off the hinges). But again, this didn’t bother us as we were generally just going to the room to sleep.