Staff. Location. Size. Decoration. Amenities. FREE ice creams (and they were perfect!). FREE tea/coffee/water. Breakfast. Garden. Huge parking lot. EV chargers (type 2). Great option for those visiting Legoland.

No fridge in the room. No shower cubicle. Luckily it wasn't hot period of the year because the room wasn't air-conditioned :(

The location is very nice. We arrived on Sunday and were very warm welcomed. There is free coffee and tea available and an ice-cream machine! Until someone broke it. Free cakes in the afternoon. Received good tips about the activities in the area and restaurants.

When we made the booking we received “warnings” about how busy the restaurant was and that we had to make reservations. When we arrived, the restaurant was closed (on Sunday?!). Friendliness of staff varies a lot. When we arrived we felt very welcome, the next day available staff seemed to ignore us.

We only stayed for one night and had a buffet breakfast before we left for our day activity. Breakfast was good enough for us and i don't mind if i have the same breakfast spread for another one or two more days. :) The staffs at the reception area were very friendly especially the lady staff and we had a very good chat.

Only a small issue was the toilet light kept auto switched off when you visit the toilet a little bit longer. lol Overall not much negative things to talk about staying here.

Very good location, with a hotel packed with things. Very very helpful staff and a good breakfast. We also had a free cake buffet as well. Plenty of board games and a pool table. There is a hidden path too and from the train station as well

The room didn't have a window you could vent. It led onto a very nice balcony but meant we had the only ventilation closed. Also the bathroom light was on a very short timer, so turned off regularly during the shower. These are very minimal complaints, the hotel is excellent

Friendly and helpful staff. Breakfast was good. Lots of parking with electric charging stations. Walking distance to explore the town and waterfront. Close to train line but didn't notice any noise.

The bathroom light having a sensor and timer is ridiculous. Fighting with the shower curtain to wave your arms at the sensor to turn on the light while you're in the shower - not fun.

The area for breakfast and restaurant was very nice. The breakfast was very good, good variety. Staff was very nice and welcoming. The room was very big, which it made very easy for us travelling with twins with a big stroller. Also we had no issues to go around with the stroller. They accept dogs also and give solutions to be able to eat in the restaurant with your pet (giving an area for that!). They have a buffet for dinner, and even we arrived a bit late, the receptionist asked to let us have dinner to take away to eat in our bedroom which was really sweet from her! And last but not least, I got my period by surprise and I could buy pads in the reception, which saved me! Even with what I wrote in the things to improve, I would totally recommend this place.

The shower in the room was not draining properly, since there was no barrier in the floor half toilet was with water and you had to be careful to not do a mess. It would be great they leave some mop (maybe there was and we did not see). In the next morning, a very disgusting bug appeared I believe from the shower drain, only one bug though but I have phobia to insects in general 😅

Friendly staff Well furnished rooms but small Large bright windows Enjoyed coffee, tea, and ice cream

One night a party went late, past midnight, and kept me up. TV channel selection limited for English speakers

Clean hotel, good location, good breakfast. Friendly staff. Short cut path from platform 4 of station

Bad coffee (tastes like instant), room and corridor in need of repair (damaged paintwork, broken fixtures etc). Top floor room was very warm, air-conditioning would make a big difference.

Decent place to stay

Xtra charges with, initially, no real explanation apart from blaming my bank (nothing to do with my bank). To be fair these were refunded upon complaint. However, future bookers beware.

Very good breakfast (included in the price). Free coffee/tea and ice cream during the day. Large and clean bathroom.

Bathroom light was controlled by a motion sensor. This means if you had to get up in the middle of the night, the light would turn on automatically, which is not necessarily what you want, especially not if you are two people sleeping in the room. Problem could be solved though, by not putting the keycard in its holder at the entrance door, but that meant that there was no electricity in the room for charging mobile phones etc.