Location, connection to airport and the city center. Room was clean and comfy. Rooftop bar is cool.

The hotel offers a spa/wellness, but practically it is not possible to use it. I never find it ok to separately pay for a hotel’s wellness services as long as you are a guest, but it is still a practice I can put up with if so needed. However I was told to book a slot, which is indeed limited for two hours and received only a very few options for usability. How come there is not even a priority for hotel guest. And even the option/slot I received was supposed to be during a private event in the spa area for children…(???). Why on earth would I want to go to a spa among screaming children. It really seemed to me the hotel does not want guests to go to their spa at all and it felt like it is a bit of a rip off advertising it but not able to go at all.

Good hotel, a short walk to airport but quiet. Staff helpful. Very clean. Great breakfast. Gym looked good but I did not use it.

Guests in the next room went for breakfast about 7am leaving a dog that howled for an hour! I could not find a quick number for reception on the installed phone or on the tv hotel guide and ended up having to make an international call through my cell phone to ask them to find the guests. They were very nice about it and said guests returned soon after and calmed the dog. But by then I was wide awake. Just leave a number for reception by the phone! (Yes, I did try all the obvious buttons.)

The location and facility.

Lack of the car charger at the underground parking lot. External parking lot operated by different company where you need to pay high hourly rate around the clock for parking and paralelly for charging to third party operator so finally you pay the price of gold :-(.Not all of the allergens were properly signed in the restaurant at breakfasts and there was really small choice of fruits and vegetables. We were asked while check in for cleaning during our stay and decided to change the towels only but that room service forgot about it. In the family room for 3 people we had only 2 mugs and 2 glasses, stock of tea and coffee in the room has not been replenished before our stay.

Good location,not far from airport and metro or underground station.

There's no really complain but make sure to book your spa day, table in a restaurant in advance.

Proximity to airport and shuttle service

No tea or coffee facilities in room and machine in lobby out of order

The view is amazing , i enjoyed every bit of my stay

perfect location next to the airport with a free shuttle. Our room was spacious and modern with view to the water. the restaurant exceeded our expectations both at dinner and breakfast.

The location is great. It is 15mins walk from the airport and nearby the sea, beach and impressive sea bath. You can go for swim before a breakfast. Really nice atmosphere around the hotel. Delicious breakfast with a great view. We enjoyed cycling on the coastline to the city and Reffen foodcourt and back stopping at the beaches. You can also take a train and be in the city in 15mins. Our family had a great time at the end of August and we will come back.

There is no fridge at the room. The bicycle rental is pretty expensive and not appropriate quality but we appreciated that there is this possibility.

The hotel is very nice, everything looks very new and is very clean. The staff is exceptional, I mean everyone I ever asked for anything has been friendly, smiling and understanding. The staff they have makes the stay very pleasant and I would say they are the number one reason our stay was overall great. The breakfast is excellent with many (really many) options and we were looking forward to it every morning. The location is great for the airport, close to subway and buses and you can easily reach the centre in half an hour. There is absolutely no noise from the airport and the night were very quiet. Overall our stay was excellent.

The hotel will not clean your room unless you specifically ask for it. On a small card that you get when you arrive they say they have certain environmental responsibilities and so they will only clean when asked to do so. Wow. OK, to be clear, I hate it when the hotels give me new towels every day and I agree this needs to be stopped. But what is wrong with just taking out the trash, making the bed and vacuuming the floor every day? Perhaps wiping the table with a wet cloth? Will this kill many polar bears? This does not harm the environment, this is just costs savings. In a 400EUR per night giant moneymaking machine. Greenwashing at it's finest.

Walk distance from airport and metro station. Kids friendly, they have a small ikea kitchen in the lobby and in the breakfast area an coloring one😍 The view from our room was perfect.

The couch is pretty uncomfortable to sleep on for several nights